Home Services at The Home Depot

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Had to return an item. VERY BASIC procedure. Doesn’t require too many brain cells from the rep….. HOWEVER, SHERRY didn’t make it a pleasant experience. No “hello”, no “thank you” ….. spoke to me like I was a bug to wave away.——Attn Home Depot: let’s NOT forget WHY you’re in business: the customers. This lady needs coaching OR maybe it’s just the culture at this location.”

“Shoutout to Danae in paint department —she was very helpful when I tried to search for an outdated named Behr paint - ;)”

“Janice from Pro services has a very rude behavior , she has to have more tolerance with the customer I don’t like the way she treated me and the customer that was before me , very bad”

“Horrible Service. Spent over $2000 on doors and installation and I was never notified my order was finally ready. So when I did finally call in to check the order I was on hold for 40 minutes just to schedule the install, which I ended up just hanging up because NO ONE PICKED UP.”