Quality Garage Door Services

Quality Garage Door Services handles garage door repair and installation out of Richardson, Texas. Casey Hester runs the company and they stick to this trade for both homes and businesses. Their crews take on spring replacements, opener fixes, off-track repairs, and new door installs across Richardson and North Dallas spots like Plano, Dallas, Carrollton, Frisco, Addison, and Lewisville. They dispatch from their local headquarters on an appointment basis with same-day slots sometimes open depending on the schedule.

Customers have brought them in to swap old doors for new ones, fix storm damage on a prior install, adjust doors knocked off track after foundation work, and sort rolling gates that jump their tracks or bounce back open. Casey and Guillermo have shown up for these fixes, sometimes tuning up doors at no extra charge or finding cheaper solutions than full replacements. One job left a gate running quiet enough that owners had to check if it was moving, while others ended with doors back in service the same day they called.

They answer short-notice calls and reach jobs first thing in the morning or even on weekends when needed. Pricing stays straightforward with honest talk about what the work will cost, and crews clean up after themselves before leaving. Service stays inside those North Dallas towns and nearby cities from the Richardson base, with crews showing up on time for most appointments.

Google shows a 4.7 rating from 71 reviews. Reviewers often note fast arrivals, fair costs compared to other quotes, and crew knowledge on repairs without pushing extras. A few mention clear updates during the job and solid results on both residential and commercial calls, though one review flags a commercial door order that went wrong with deposit handling and missed timelines.

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“We recently had our old garage doors replaced by Casey at Quality Garage Door and couldn’t be happier with the experience. Casey was diligent in his work, paid attention to the details, and made sure we were happy every step of the way throughout the installation process. The pricing was fair, the new doors look great, and everything was done professionally. We would absolutely hire them again and highly recommend them to anyone needing garage door work.”

“I was so impressed when I needed to call back because a storm had damaged the garage door I had them replace the year prior. They sent someone out and fixed it at a very reasonable price because of the situation. They're good people.”

“Avoid this company!!! We ordered 4 commercial doors from Casey Hester, the owner. We paid the deposit, they started the installation with the wrong doors. We let them know they were the wrong doors and they said the doors we actually wanted cost more than the price he quoted. Reluctantly, we agree to pay the agree upon difference. He said they would take 3 weeks to arrive. Three weeks later, they no show. He doesn't answer the phone, doesn't reply to text messages or emails. He took our deposit, left us without doors and did nothing to make it right. Avoid doing business with them. They need to remove the word Quality from their company name. Would never use them again.”

“Quality Garage Door did great work for a very fair price. Casey gave us an honest opinion of what needed to be done and did the work quickly and expertly. We would definitely use their services again!”

“Called with a short notice emergency and Casey and his team were able to get out first thing in the morning to get the job taken care of! Definitely recommend them based off their customer service.”

“They definitely provided me with excellent quality service! This is the company you need to call when you have any garage door problem.”

“Quality is in the name. Integrity follows closely. But the rest of the story is Transparency, Honesty, and Clear Communication. I've been using Quality Garage Door for over 15 years. I have been recommending them that whole while as well. Casey Hester is more honest than a day is long. The first thing on his mind is the customer's absolute satisfaction.”

“Casey was an amazing help here in Plano! Great service, great energy, and a very kind person. I recommend any and everyone to contact them if you need any help!!”

“Casey was prompt, professional and really knowledgeable about his business. Where the first company That looked at the door wanted to strip everything off and replace, Casey took his time to really look into the issue and come up with several solutions. I have to.say, he saved us a ton of money. He is straightforward, honest and completely fair in his pricing. I will use him going forward. No doubt,”

“I had a garage door that were off kilter after foundation work. They did a wonderful job of adjusting it, and now it’s so quiet I have to look into the garage to see if it’s moving or not.”

“The whole team is knowledgeable and professional! The technician was thorough and explained everything. Highly recommend!”

“The guys at quality garage doors did an excellent job on my house.Same day fast and efficient and at a price I could afford!Thank you Casey for your services!”

“I would recommend Quality Garage Door Service to anyone! I received excellent service. These guys did exactly what they said they would as and had an appointment available the same day I called. Casey Hester was my technician. He was very knowledgeable, professional, competent and punctual. I would reccomend him and Quality Garage Door Service to anyone needing help with their garage door.”

“Quality Garage Door Services came to the rescue twice regarding our rolling gate issues either the same day or the next day we called . First time , the rolling gate rolled off its track. Quality Garage Door Services came out the next day and put gate back on its track and made adjustments to motor and chain so that gate stopped at end of track. The second time , was this past Sunday August 1, 2021. Our gate would close but then would bounce back open. We called Quality Garage Door Services on Monday August 2nd morning , and they were out at our house in the afternoon same day around 4 pm. They oiled chain and tinkered with motor , and our gate closed and stayed closed. If you are looking for great service and timely availability for your garage doors or rolling gate , then I highly recommend Quality Garbage Door Services! Feb. 17, 2022 Update Our rolling gate’s motor is powered by a solar panel and battery, so when both failed, the rolling gate had to be opened manually. Quality Garage Door Services, our go to service regarding rolling gate issues,came out within 2 days and replaced both solar panel and battery. Now our gate is opening and operating like new. We trust Qua”

“We had a great experience with Casey and his team! They got our garage door fixed and running smoothly again. Appreciate the fast turnaround time & great customer service!”

“Called and they were able to come out quickly and give an estimate on a garage repair. He gave excellent advice, and even saved us some money! So we had him do the repair, and it worked out great. he also tuned up the door for free! Didn't try to upsell or charge for anything extra. Highly recommend.”

“Great work excellent pricing charged half of what I was quoted by first two companies. He even came on a Sunday. Thank you Casey and Guillermo. I really appreciate the quick response and fair pricing”

“Couldn't ask for a better garage door and Repair Service Company. Customer service was outstanding showed up on time. I highly recommend this company to anybody that is looking for quality work Two thumbs up!”

“Call 'em for any garage door repairs!!! Hands down the best company in town. Casey is a true professional. Really can't find that anymore these days... ***shaking my head***”

“On time and efficient. Cleaned up after the job was finished and now I have an up and running garage door! Thank you so much Casey H. for your professionalism regarding your garage door service repair! It has been a pleasure hiring such a quality company! Cost effective as well!!! Thank you for not breaking the bank! 5 stars all the way around! Thanks again!!!”