Marshall Insulation

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“So I have mixed thoughts about this company. The workers have broken so many things during the job, that I ended up replacing all our vents through our AZ guy. They blamed it on the rats, while the big breaks were by the workers. It was so loud in our attic during the insulation. Things were falling, walls banging, just for insulation Getty blown in. I'm super confused why it sounded like a mortal combat wrestling going on by our brand new AC Unit. But, the guys who removed the old insulation were actually better I think. It was thumping as well but not like a bomb exploding. When I called the company to tell them the door to the attic was completely shattered, they took some time but responded and set the guys back to fix it. The other thing is, if opening the two attic doors, the insulat”

“They were very fast and clean . Thank you for a great job.”

“I have had 3 appointments set up with Marshall Insulation to come fix an insulation issue in my bathroom. They have not shown up 3 weeks in a row! No call, no nothing. No explanation and my bathroom is not useable until they come finish the job. How much longer is it going to take?? How much more time am I going to have to waste waiting around for a company that doesn’t show up?? I do not recommend them if you want anything done in a timely manner! Worst!”

“This company came out to my house to add insulation years ago and I just found out today they lied and did not use the proper insulation. They said they were putting in fiberglass and they did cellulose instead. Don’t trust this company.”

“I’ve had to use this company twice for warranty work through my home builder. This company is atrocious to deal with! Marshalls, if you’re reading this I’m sure you don’t know what atrocious means… it means you guys are horrible at customer service and lack any intelligence in reading your work orders. I will only be using this company per my builder for warranty work. But I will never, EVER, recommend or use them for anything else. These people could mess up breathing if it weren’t involuntary. Work order was sent in and plainly stated to bring an IR scanner to check for hotspots, as THEY’VE already had to replace missing insulation in part of the house before. They show up without the scanner, then ask us to put holes in all of the concerned walls to prove that there is or isn’t insula”

“Really great experience for me as a homeowner to deal with. Received great advice from Monte who came over, inspected and listened to my needs. I found the bid to be fair and had the work completed by a excellent installer. I would use them again!”

“If you like to wait for contractors to show up all day without communicating to the customer at all, this is your business. This company has not showed up 3 times after scheduling times to do the work and then showed up unannounced wanting to do the work but we we’re leaving out of town. Plan on taking a lot of time off work if you’re planning to use them. Obviously the customer is not a priority to the company, horrible company not sure why anyone would recommend this company. Thanks for wasting my time off work.”

“5 stars is for their new production manager dave! My husband's business has been using these guys for blinds for a little over a year, these are alot of problems I have had dealing with Mike previously as well as hope and believe they may have been family as well as may have heard that the new hope us also got family toes which leads to liabilities in any company. I wish the owner would see what's going on here so the good guys like dave and the gentleman who has come to Tucson several times on our jobs as well as one one other (sorry idk t know their names) could work in the environment we provide our workers. However the two very loyal to your company. I have had had to play a lot of catch up since Mike in getting my jobs filled but dave has made sure we are happy using his guys for our ”

“Would not use again. They did squeeze us in for a top up of insulation in our attic, due to a quick close on the sell of our house. I was told by their sales rep that I would be told the time for the insulation on Friday as they were coming out on the Monday. I heard nothing until Monday at 5am when I recieved an email that said they would be there between 9 and 10am. The guys arrived at 7:45 am, my family were not even dressed at this point. I went to pay the guys doing the work and they refused the money and said the office would call us. I had cash waiting to pay the bill. So I emailed the sales rep and asked how I was to pay? I heard nothing until end of business Wednesday when we got an invoice from accounting asking for a check or payment online. I responded to this email sayin”

“Marshall Insulation took 3 days to finish my shop in Queen Creek and it turned out perfect! The Crew was on time and efficient. The best part of the entire project was the lead had pride in his work. Thanks again guys you really made a difference and will recommend you to others.”