HomeCraft Gutter Protection
Gutter Specialist · Dallas, TX
About
HomeCraft Gutter Protection handles gutter installation and guard work in Dallas. The company removes old gutters and leaf protectors, installs new seamless gutters and guards, and handles related repairs on existing systems that were not installed or maintained properly. Reviewers describe sales representatives such as Hayes, Garrett, Glen, Robert Mollett, Chad, Ryan, Carlton, Jacob, Bryce, Cassandra, Stephan, and Barbara who visit homes for consultations, explain product differences, walk through options, and arrange financing where needed.
Customers report problems like soil erosion around foundations from missing gutters over decades, clogged and dirty systems, and worn DIY setups left by prior owners. Fixes include full replacements completed in one day with no mess left behind, guard additions to stop clogs, and corrections to flush issues on older gutters. Outcomes mentioned include systems that function without leaks, improved appearance, and protection that lasts according to the lifetime warranty noted in several accounts. Installers named in reviews such as those working with Dalia and Ruben completed jobs on time and addressed extra repairs during the same visit.
Appointments often move from initial call to installation within a week, with crews arriving as scheduled and project managers providing direct contact for questions. Reviewers note thorough walk-throughs of homes, clear explanations of materials, and options presented without pressure in some cases, though others describe high-pressure tactics during quotes and added service charges for promised follow-up work. Service covers Dallas homes, including new builds and older properties, with some mentions of quick Facebook ad responses leading to fast consultations.
The company holds a 4.6 rating from 413 reviews. Recurring topics cover knowledgeable representatives who answer questions on products and processes, quick and thorough installations, and quality of the gutters and guards, alongside occasional complaints about incomplete work or communication after the initial job.
DIRT Score Breakdown
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What Customers Say
“Incredibly pleased with our gutter installation! The gutters function perfectly and they look great too! Installation team was professional and quick. Sales rep was very knowledgeable, helpful, and resourceful about helping us get the best gutters within our budget. Overall great experience, would come back for gutter guard installation when needed.”
“I had old gutters and leaf protectors removed and new HomeCraft gutters installed. Installers showed up on time and we're done by the end of the day. I had additional repairs needed because of old, worn out DIY gutters that had not been installed or maintained properly by the previous owner. HomeCraft took care of it all and left zero mess behind. This was definitely a pricy investment but seeing how great they look and the lifetime warranty, they are definitely worth it.”
“We found out that our lack of gutters had caused erosion of the soil around our foundation over the last 30 years. Dallas HomeCraft Gutter Protection provided a professional service and a quality product at a reasonable price. We called on Aug 24th to initiate an appointment and today, Aug 31st, we have beautiful new gutters and gutterguards. Hayes, our sales rep, arrived on time when she met with us for our consultation appointment yesterday. She professionally and patiently answered all of our questions and explained the products and suggested the designs that would be best for our house. She explained the difference between HomeCraft gutterguards and other gutter protecting products available on the market. We decided that HomeCraft gutters and gutterguards were the best solution for our home. Installation was scheduled for and completed today. The installation crew arrived within the time window provided. They were professional and cleaned up after themselves, no mess left behind. The work was done in a timely manner.”
“We were so excited to have our gutters put up. We were told at the consultation the crew would check and fix the existing gutters that were not flush. After the installation we noticed the existing gutters weren’t touched. We sent pictures via email and called explaining what was promised to us as part of the service. We were told it would cost us a service charge to have them come back out… to do what they said they would do originally. That didn’t seem right. If they did check it then there needs an explanation or a report of their finding as to why it appears to remain the same. We are disappointed in the customer service.”
“HomeCraft installed seamless gutters on my new house. Working with Robert Mollett was great! He explained everything about the process and made this experience simple and easy. I will be recommending these high quality gutters to my neighbors and friends.”
“Chad was an awesome representative that was extremely personable and answered all of our questions! The gutter guard is a high quality and well thought out solution to clogged and dirty gutters. The company has been around a long time and is trustworthy and stands by their products with a lifetime warranty. If you need a permanent solution with a good company, I would highly recommend HomeCraft!”
“We had them come out to install gutters, gutter guards & a rain barrel on our brand new house. They installation process has been nothing but a head ache and still is not completed 3 weeks after the initial installation. We were not notified of the install time. They called and said they would possibly be out one day but would call the day before to confirm. The day before comes and goes with no call so we called them and they said they would have to call us back. The next day the install crew showed up @ our house with us not here for the install. We had to cancel our plans to come home for the installation. The crew did not have our rain barrel when they did the initial install. We called our sales rep Damon and did not hear back from him until we made several attempts to contact him. Someone showed up @ my house today (almost 3 weeks after install) with my rain barrel. He said there was no installation to do. I would love to know how my rain barrel is suppose to work without it being attached to the gutter. I haven't been able to get in touch with our sales rep or the service desk to get this rectified. I will not recommend this company to anyone due to lack of accountability an”
“Ryan was helpful, informative, and made sure we were happy with the workmanship. Would absolutely recommend to anyone.”
“Just installed gutters at my home through HomeCraft. The install was completed very quick and thorough. The quality of the gutters and gutter guards is great! I would highly recommend HomeCraft!”
“Carlton was an excellent representative of Home Craft Gutter Protection. I believe that their product is the best I have seen and plan to schedule an installation in the coming days.”
“Requested an estimate to get gutter guard on our home. Garrett from HomeCraft was very professional and easy to deal with. He knew the product well and got us a great deal. Overall great experience to deal with someone who was straight forward and worked to get us the best pricing we could afford for what we needed done on the home. Also the product itself is definitely one of the best options out there for gutter protection.”
“Jacob & Bryce came out today to give us a quote for gutters on our new build home. Not only were they extremely informative about their product & gutters in general, they were super friendly & fun to talk to. Not pushy at all, just walked us through the process & answered all our questions. Great salesmen. I feel confident in using them to install our gutters. Can’t wait to see the finished product.”
“I do not recommend. I had a few different companies come out to provide a quote for gutters on my new home. The other companies were straight forward, caring, and offered very reasonable prices with no tactics and no pressure, and provided the basic free quote I requested… HomeCraft did not. I received a high pressure sales tactic along with extremely high prices. The sales rep called his manager in front of me and offered me a still excessively high price that was only available while he was there…… If he left, the offer was off the table. Big NO for me! I just asked for a quote. And this was after I explained that I was going to gather each companies quote first, in order to make the best & most informed decision for my home (which is completely normal to do). This was just as bad as a car salesman and the “limited time offer” to “help me out” just pushed me further away. I did not let this company pressure me. I gathered my 3-5 quotes from different companies and ultimately chose a competitor with better customer service and a high quality product for a fraction of the price. Additionally, a big sales tactic HomeCraft uses is a reduced price IF you write not one, but ”
“I am going to have gutters installed. Along with partial soffit and facial board repairs. Cassandra was most helpful on explaining the process. She spent time helping with financing options. Cassandra made sure I understood everything before moving on to another subject. I am a senior and she has great patience. Cassandra stayed for as long as was needed for my understanding. I highly recommend this company for gutter installation . I feel confident that contracts and warranties are in my best interest. Thank you Cassandra , we will speak soon. Presentation was excellent.”
“Glen was very profesional and knowledgeable. He did a great job explaining the difference between the Home Craft gutters and the competitors. I really liked how we were given so many options concerning next steps and financing. Can't wait for our new gutters in 2 days!”
“From the moment I met your salesman Stephan to my in-home sales meeting with Garrett Brockman to the gentlemen who did the installation, everyone was knowledgeable, courteous, and professional. They answered all my questions throughout. I was most impressed when I met the installers. I wanted to sign off when I drove by to show them the electrical outlets, but they insisted that I needed to wait until I saw all of their work before I did my final signature: they chose the highest level of quality and customer service! THANK YOU, ONE AND ALL! Patty Harvey”
“I’m very impressed with the Representatives, Ms. Barbara and Mr. Jacob when I inquired about gutters for my home. They were on time, very friendly and knowledgeable about the company and gutter installation process. They walked me around my home explaining the installation process and answered all my questions. Overall, after our discussions, I was so willing to get the gutters installed. Price was very affordable! I will refer this company to everyone I know that need gutters. Happy Customer, Lori”
“We were very impressed with the quality of the product HomeCraft Gutter provides and the Warranty and extra care they take in their product. Garrett was very professional and explained the difference in their gutters & guards over other companies. Garret was wonderful answering any questions we might have had.”
“We found HomeCraft through a Facebook ad and were able to set up an appointment very quickly. Our salesman, Glen came out to the house to give us our quote. He was perfectly on-time and professional. After completing a thorough walk-around, discussing our needs and concerns, he spent plenty of time talking us through the options. He even offered to walk us down the street to a neighbor's home who has their product installed. Additionally, we were introduced (over the phone) to our project manager and were given his direct cell number, so we could again discuss any concerns and maintain communication between signing up and installation. The team will be back in just a few days for the installation, and we are excited to move forward! **This is an initial review regarding the communication and consultation process. I will update after our services are complete...”
“We had gutters placed on our house by HomeCraft and absolutely love the quality of the finished work. Robert Mollot was an amazing rep who explained every detail of the installation process/materials and answered all of our questions without hesitation. We are also happy with how efficiently the gutters were installed since it only took one day. Highly recommend HomeCraft if you want quality gutters that will last and look great!”
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