Custom Seamless Gutters
Gutter Specialist · Schertz, TX
About
Custom Seamless Gutters handles gutter installation and cleaning work out of Schertz. Phil Blask runs the outfit and takes calls on jobs. Crews handle new gutter runs on homes plus screen and filter add-ons. They cover spots around the San Antonio area based on what customers report.
Homeowners call them for full gutter swaps that stop water issues in some cases. Others see sections fall off after the first big rain or leaf screens pop loose and bulge. Phil shows up the next day on some complaints but questions if the work is theirs even after seeing the invoice. Carter teamed with Phil on one cleaning job that went quick and fixed debris problems.
Crews often arrive without a heads up call even when the customer set a date earlier in the week. Response times stretch past two weeks on some quotes and follow up calls on fixes go unanswered for days. Prices include a four hundred fifty dollar minimum on small add on trips. They claim twenty crews but customers report only one or two show and leave yards full of screws and scraps.
Google shows a 2 rating from twelve reviews. Most mention bad installs that let water pool or gutters come loose plus Phil getting short on the phone when issues come up. A few note fast work and solid results on bigger jobs. DIRT Score 0.8 from 12 reviews on Finds.
DIRT Score Breakdown
12 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“I would give 0 stars if that were an option. Gutters fell off within 6 months of installation after the first significant rainfall. I called and left a mesage and to his credit, Phil did show up the next day, although I had NO idea he was coming by. Just showed up banging on the door at 9 in the morning. I'm lucky it just so happened to be my day off. His first question was in disbelief "Are you sure it was our gutters?" Then after I showed him the invoice, he immediately says they were full of leaves and its not a warranty issue. I explained that this is impossible because not only is there no trees over hanging my roof, I inspected them 2 months prior and they were clear of debris. He then shifted the blame to my neighbor for not trimming his tree back enough.Again, the tree did not overhang my property. Bottom line he refused to rectify the situation causing me to call another company to repair his damage. Even the new company said that whoever installed the previous gutters did it incorrectly with sub standard materials and hung them in the wrong place and that the failure was due solely to incorrect and faulty workmanship. DO NOT USE UNDER ANY CIRCUMSTANCES.”
“I highly recommend this company!! Thank you Custom Seamless Gutters, for installing my new gutters!!! And for coming out the same week (as requested) to do the work. My new Gutters are a big improvement over what I had & have solved my water problems. Your professionalism and workmanship was greatly appreciated.”
“Very disappointed with the company, customer service and workmanship. I called to let the company know I wanted to go with them after their quote. That was on a Monday. Friday morning my wife calls me to say that they are here. What happened to the phone conversation where you told me your were ordering the gutters and would let me know when you would be out? Fine. After the big rain storm we had last week/weekend, I noticed a section of screen/filter that popped off the gutter. I walked around my house noticing numerous areas where the leaf screens were either raised or bulging. I took pictures like you asked. Its been 4 days now and not a peep. Buyer be ware. Stay away!”
“Just stay away. Phil Blask is attentive and he addresses every question or concern you have. He will personally handle any of your issues as the owner. This is really great.The crew that did the work was professional and efficient. I had one issue, I accepted the estimate that was provided to me, but I never scheduled the work. The crew just showed and started working while I was not home. At this point there wasn't much option, but to pay. This was the second occurrence. The first I was home I turned them away because I did not authorize the work to begin. Beware if you schedule the service through a company called guttermaxx, the salesman will just place an order without your authorization. I would recommend not even signing the "free" estimate until you're sure you want the gutters. No where on the sheet does it obligate you to commit to the work.”
“Seamless Gutter Cleaning did an awesome job Carter and Mr Phil are legit, fast, and super reliable guys”
“BUYER BEWARE!!!! Took over 2 weeks to show up, when they finally showed was very rude, block my entire drive way, left without me knowing went to discover they broke several yard decorations quality of work was terrible left the yard a mess full of screws and metal trimmings. WOULD DEFINITELY NOT REFER OR USE THIS COMPANY!!! I truly hope some people learn if your in business to provide actual customer service and make them happy and ensure they stay happy thru the process. Update they were called to correct the mess ups. Was 1st rude on the phone, 2nd website says they have 20 crews to take care of you, why then after all this we requested a new crew as the last crew was rude and made a mess and damaged our property did it take a week to come out to fix and on top that was the same crew unannounced showed up, then Argued with me, the customer and was here for less then 30 mins, i say this as after that time i went to check on the work and they had left. Didn't fix all my concerns left more screws and trimmings in my yard/driveway. Downspouts were installed crooked, endcaps on gutters are all bent out of shape and now afrer the first rain we discovered they leak!!! Seriously sav”
“We had great experience using Custom Seamless Gutters. Phil Blask, the owner (?) was very professional and pleasure to deal with. They showed up on time and finished the project in a day, the gutters they installed we're high quality. I would recommend them .”
“I should have done my homework before going with these guys... Should have known from the start, when they showed up and did the install without letting me know... Called and asked about adding another small section, (that we should have had done originally) Was told minimum trip charge was $450, with no flexibility. (Even though we already spent $2500 with them) Horrible customer service. This company is only interested in quick money and has no interest in you once they cash your check. Side note update..... Got up on my roof this weekend and noticed that almost every other gutter tie-in was not even screwed into my house! Do your homework, go with someone else. This company has no clue about how to treat customers, and the multiple reviews online speak for themselves.”
“DO NOT USE THIS COMPANY. They showed up while I was at work without letting me know. Then called me to get payment. They did not installed the gutter how we had discussed. I called the owner and he was extremely rude. He said he would come by when convenient to him. I called him a few times and he never committed of when he would come by. I eventually had to pay a different company to fix their mistake. DO NOT USE THEM”
“DO NOT USE THIS COMPANY. BUYER BEWARE!!!! FALSE ADVERTISING This company installed my gutters improperly and now I have a pool of water in front of my home every time it rains. The gutter is coming loose. The company will not return my calls. The company supposedly guarantees their labor, but in reality, they don't.”
“I wanted an estimate. Someone called me to get my information and told me that if I wasn't interested in doing my whole house that they arent interested in giving me a quote. They have 20 crews working around San Antonio and anything less than w whole house job wasn't worth their time. Sorry I wasted YOUR time trying to give you MY money. I wont make the mistake of calling them back that's for sure.”
“I can’t remember the last time I wrote a bad review on anyone... He really has a large chip on his shoulder to say the least. I hope he learns to do better customer service. Man I’m hard pressed to believe the volume he has with the customer satisfaction I see here. Not really sure he moves 200 units a week. Happy if he does. But he won’t be earning my business. Hope he changes his ways. I’d attach the conversation but I’ll spare him the embarrassment...”
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