HomePoint

HomePoint runs handyman services out of Austin, Texas. They focus on subscription plans that cover quarterly maintenance visits, annual home physicals, project management for bigger jobs, digital records of work done, and annual pest control. Jon, listed as a co-founder, talks directly with customers when they sign up. The company positions itself for ongoing care of homes through scheduled checks and on-call repairs rather than one-off calls.

Homeowners describe jobs that include early detection of plumbing problems that get fixed before they grow, air conditioning repairs completed within two hours even on a Saturday, same-day roof assessments after hail damage, and quick fixes for frozen water shutoff valves in under an hour. Techs named Rob, Casey, Austin, Scott, Elliot, and Chris handle these tasks along with smaller projects like paint work, wood rot replacement, drain fixes, and disposal swaps. Customers also note the team sourcing help for items such as patio fencing upgrades and EV charger installs at rates they found competitive.

The operation stays in the Austin area with same-day or rapid responses to calls, including emergencies when owners are out of town. Reviewers mention real-time updates on project status, help coordinating outside trades like electricians, and the subscription model that handles routine tasks without extra scheduling. Communication stays prompt across the team, and the service extends to multiple properties when needed.

They carry a five-star Google rating from sixty-four reviews. Recurring comments center on consistent reliability for both planned maintenance and unexpected issues, professional conduct from the crew, and reduced stress for owners who lack time or skills for upkeep.

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“Homepoint is BY FAR the best thing I have ever done for my house. They first do a deep dive on the house looking for issues. They caught something in our plumbing which eventually would have been a massive problem, but they discovered it and fixed it. Then they are on call and quickly respond to any issues. The service is unbelievable. For example, we had an AC unit go out and they had somewhere out here in 2 hours to fix it (on a Saturday). The entire team is awesome and very responsive. Thrilled we found them. Would give them 15 stars if I could.”

“We’ve partnered with Homepoint for home maintenance services, and they are top-notch. Their team is professional, reliable, and consistently delivers high-quality work. Communication is always prompt, and they truly care about the homeowners they serve. It’s rare to find a company that combines skill, responsiveness, and genuine customer care so well. Highly recommend Homepoint to anyone looking for dependable home maintenance!”

“HomePoint was a fantastic service! Rob was our direct contact and he made sure to update us on the status of projects in real time. He and the rest of the HomePoint team did an awesome job documenting all of the necessary information to ensure we could make informed decisions and stay within budget. I would recommend this service to anyone looking to relieve themselves of the stress of managing their homes directly!”

“I don’t have the time—or frankly the skills—to stay on top of home maintenance or deal with unexpected issues as they come up. Working with HomePoint has been a game changer. It’s such a relief knowing there’s a skilled professional keeping our home in great shape and ready to respond when something needs attention. They’ve even stepped in during emergencies while we were out of town or when my husband was away for work. The peace of mind HomePoint provides is truly invaluable. I’m so grateful for their support!”

“We have been using HomePoint since 2023 on the recommendation of a friend. We have been extremely happy with the service and proactive care of our home under the care of HomePoint. Casey, our home specialist is responsive and always there to address any issues that come up with the house. The entire HomePoint staff are professional, courteous, and experienced. Their proactive quarterly maintenance of our home allows us to ensure the house and appliances are in optimal condition. When a recent hailstorm damaged our roof, our first call was to Casey who had someone come over the same day to assess the damage and replace the roof. The handyman services are ones we have taken advantage for small projects around the house and it takes the stress out of finding a reliable handyman. They maintain an inventory of our appliances with serial numbers which allows them to service or get us the right parts when appliances have failures. Reaching out to Casey via text or the website gets a responsive in a short time and the issue is addressed to our satisfaction. We like their service so much that we have recommended them to our friends who are now clients as well. Give them a try and you will”

“I can't recommend HomePoint highly enough. Initially, I hired them for routine home maintenance, which they’ve handled superbly. However, the real standout has been their ability to source professionals for larger projects, like upgarding my patio fencing and installing an EV charger. In both cases, they connected me with highly skilled professionals at more competitive rates than I could find on my own. Their service has been exceptional across the board.”

“HomePoint is consistently reliable and determined, whether that's returning a one off text with quick advice or taking care of our home beyond the checklist they arrived with. Every HomePoint employee that has come into our home has left it better than they found it, knows what to do and where they're going before they step through the door, and provides me with as much or as little information around the repairs or maintenance they're addressing as I request. The subscription service allows them to think as an owner, with the understanding, in-house tools, resources and skills to be the repair tech as well. We're thrilled to have HomePoint on our team!”

“Working with HomePoint has been an absolute pleasure. From our initial contact to ongoing collaboration, their commitment to excellence shines through at every step. As a vendor, HomePoint embodies professionalism, reliability, and an unwavering dedication to meeting customers expectations. Their team consistently goes above and beyond to ensure that customers' expectations are not just met, but exceeded. Communication is seamless, and they are always proactive in addressing any concerns or questions we may have. It's evident that they prioritize client satisfaction and strive to deliver exceptional service. Overall, I cannot recommend HomePoint enough. If you're looking for a vendor that not only delivers exceptional service but also values partnership and collaboration, look no further than HomePoint. They have truly become an invaluable asset to our company, and we look forward to continuing our partnership for years to come.”

“Since purchasing my new home last year, HomePoint has become indispensable to me. They have helped me with standard maintenance so I don't have to worry about it, and helped me with a number of large and small projects as well as coordinated with electricians, etc. Their assistance has helped me transform my new house into a home. Most importantly, they have been there in emergency situations. When my home's water shutoff valve unexpectedly froze, HomePoint was incredible in their response. They managed to unfreeze it and restore water to my house astonishingly fast, arriving in less than an hour from when I called. Their swift action and efficiency during such a stressful time were beyond impressive, underscoring their dedication to their members' well-being.”

“We are so pleased with HomePoint! From the first initial phone call, to meeting our Home Doctor, Rob Lopez, followed by meeting our head tech, Austin, at first annual physical, to our first home maintenance with Scott and Elliot, all have been very professional, helpful, and provided us with excellent service. Rob has been punctual in responding to our needs and scheduling outside contractors. My husband and I are not handy and HomePoint has taken a weight off our shoulders! We highly recommend HomePoint!”

“We have worked with HomePoint as a vendor of theirs for many years and let me tell you, there are SO MANY great things to share about HomePoint! The people, the culture, the core values of the company. This is a company that has an amazing team behind it. Everyone is kind, responsive, hard working, easy to get ahold of and easy to work with. When you think about what a huge investment your home is and maintaining it you want the right people who care about your home like you do. HomePoint is that company and they make your home their #1 priority. If you are reading this and trying to make a decision on weather to use HomePoint, stop reading and give them a call. They are truly the best of the best!”

“Working with HomePoint has been a game-changer for us. They recently completed our fall maintenance and also took care of some miscellaneous home projects. It's fantastic to have one reliable contact for everything we need around the house. We no longer have to worry about preventive maintenance tasks because HomePoint just handles them. We can't thank them enough for making home maintenance stress-free. Highly recommended!”

“We joined the HomePoint family to help us in our new home. Between a cross country move and our 10 month old and pup we were already quite overwhelmed. Luckily the fantastic and thoughtful HomePoint team, with our point person Casey, was there to handle all the projects and quirks that come with an initial move to a new house. They worked incredibly diligently and took care of almost every detail before we stepped in the front door! We are so happy to be a part of HomePoint. It really has us at ease knowing they are taking care of our property.”

“Home maintenance can be quite a challenge, and I initially thought I could handle it all myself. I had signed up both of my homes but ultimately chose not to renew. Around five months later, I decided to renew my subscription for my primary property with HomePoint, and it's been a game-changer. I've learned that handling maintenance on my own not only costs me more in terms of time but also financially. HomePoint's expertise and efficiency have saved me a tremendous amount of both time and money. I can't stress enough how important it is to have a reliable partner like HomePoint to take care of your home maintenance needs. I wholeheartedly recommend their services to anyone seeking to free up their time and reduce their home maintenance costs.”

“For me, HomePoint is an investment in my properties' long term value. For the last ~18 months I've used HomePoint to help with preventative maintenance and repairs at several rental properties here in Austin, and I really can't say enough great things about their team and top tier service. Before getting started, I spoke with Jon (the co-founder) directly to better understand the service and whether it was the right fit for my properties. Since signing up, what has impressed me, perhaps more than anything else, is that every single person I've worked with at HomePoint has provided the same high level of care, professionalism, and dedication to customer service. Jon has really built an incredible team. The back office team at "command and control" continually amaze me with their excellent communication and organization. I prefer scheduling and discussing project work through email, and the HomePoint team's emails are always incredibly thorough yet concise. Antonio was my original "Home Doctor," and I couldn't have been happier with my experience working with him. He was a life saver more than once when I experienced electrical and A/C outages in the middle of summer. It's been gre”

“Love working with HomePoint. My position at work requires my full attention and I love having a helping hand monitor my home maintenance needs. Takes a lot of stress off my plate and allows me to focus in other areas of my life. They are professional and provide quality service. Highly recommend if you value your time, and don't want to or can't keep up with all the headaches involved in home maintenance. Special shout out to Jon for helping us find a A/C solution that worked!”

“We recently had the pleasure of using HomePoint for several properties in Austin, and they exceeded our expectations in every way. From their exceptional service to their attention to detail, we couldn't be happier with their work. First and foremost, their team was professional and courteous from the initial consultation to the completion of the project. They took the time to listen to our specific needs and provided valuable insights and suggestions to enhance the maintenance of our properties. Another aspect that impressed us was their promptness and reliability. They consistently arrived on time and completed the work within the agreed-upon timeframe. This level of professionalism and respect for our schedules was truly appreciated. I highly recommend HomePoint to anyone in need of top-notch property maintenance services in Austin. Their professionalism, expertise, attention to detail, and fair pricing make them a standout company in the industry. I am grateful for their outstanding service and will definitely be using them for all my future property maintenance needs.”

“I cannot speak highly enough of HomePoint and their team. They are professional, thoughtful, efficient, and genuinely care about their clients. I got to hear Jon speak to a group of recent college grads about entrepreneurship, hiring, and running a business. One thing was very clear to me: this company cares about building an outstanding team - one filled with people who share their values of hard work, humility, excellence, and the ability to have fun while you do it :) These are good people with high integrity who provide top-notch solutions to your home headaches. If you're wondering whether you should choose HomePoint, this is the sign you've been waiting for!”

“We've heard from many of our clients that HomePoint has been a game-changer ensuring their home's pristine condition. Their team's dedication to doing the right thing, for the client and their home, gives us great peace of mind and we could not recommend them more! Great company. Great team. Great service. Their home maintenance service ensures our clients' homes stay in pristine condition.”

“HomePoint was critical to getting our home move-in ready after we bought it last year (paint, wood rot replacement, cleaning vents and ducts, replacing rusted grates, water damage repair, trim repair, drain issues, disposal replacement, and so much more!) and continued to service the home exquisitely with quality service and very fast response rates during our the first year as things came up. I couldn’t recommend HomePoint more, especially our home doctor Chris who has exceeded all expectations and goes above and beyond to meet our needs.”