Floor One LLC
Handyman · Mesa, AZ
DIRT Score Breakdown
365 reviewsView on Google →
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What Customers Say
“Absolutely wonderful installation! Caesar & Jesus did an outstanding job. They are professional, knowledgeable, friendly & a pleasure to work with from start to finish. They go above the job description to make certain the installation is gorgeous. It is as if I have an entirely new home. Each room is beautifully finished, especially around the door opening. Each doorway fit to perfection as well as the transitions from bathroom tiles to the new flooring. Everyday the day’s work was already planned. They arrived and got right to work. They were careful with my heavy handmade wooden furniture as they moved it to free up the floor they were going to work on. The workmanship was something really more like artwork. The cuts and transitions were matched to create a lovely flow from one room ”
“We had our tile, carpet & baseboards replaced. The tile portion started a little rough, but all concerns were handled promptly and professionally. The rest of the job went fairly smoothly. Every big job has its issues. Benny, Oscar & Nick were within text reach at all times & responded within a reasonable timeframe & showed a level of urgency that impressed. Overall, the job was well done & I would recommend Floor One. We are happy with the new tile, carpet & LOVE the baseboards. I have added before & after pics - (some are prior to completion)”
“There is not enough room in this post to explain how satisfied I am with the floor one sales, installation and customer support. My salesman Chris was on point with helping me select a luxury vinyl tile to complement my home. Out of hundreds of products, he narrowed it down quickly to just one. He then went onto to explain how important it is for floor preparation to maintain the beauty of the luxury vinyl tiles. The installer Carlos did an amazing job with the installation. First was the floor prep of grinding all the concrete floor control joints flat. This was an important step that you could not see with your eye, and I believe most installers would neglect the care and precision it takes to do this step. The luxury vinyl tiles went down beautifully. I was amazed at the craftsmanship a”
“Fast, affordable, and great communication! Got the job done within 3 days of my tile being delivered! We had carpet before and wanted to replace with the tile - We’re super happy with the finished product!”
“Jason and the team did an amazing job with the remodel of our 1979 built home! When we purchased it, it had never been remodeled or given the TLC it needed. The transformation is night and day. New kitchen with removal of the drop ceiling, removed a few walls to make more room, completely new master bath, new fixtures, new paint, and new floors throughout (among other things). They acted as the sole source for us on this job and managed the entire thing. I know I could have saved money project managing this myself and subcontracting, but as a busy professional I needed someone to just handle it. And they did! Communication was great, workmanship was of high quality, their work was up to code, and they were able to take our vision and make it a reality. Thanks Jason, Abel, and team!”
“Alan and his guys did a great job installing the floors in our house. We had been living with half concrete and half tile for a while. They leveled the floors and installed a moisture barrier and install the floors and baseboards in about 4 and a half days. They moved furniture carefully in each room and did a great job on the install of the flooring. There was great communication between Alan and Javi (project manager) and to myself and my husband all along the way. They cleaned up after themselves. We are so happy with the install and would recommend them to anyone. They work well with Floor and Decor (where we bought material from) and were very competitively priced. Would definitely use them again.”
“I had LVP installed in my whole house and tile around my fireplace and in my bathroom. The LVP crew did great work but the tile crew did not, unfortunately. The tile crew installed cracked tiles, left raw edges exposed, and the tiles are super unlevel throughout. They came out once to try to fix it and they fixed the exposed raw edges and replaced one super uneven tile but told me they could not fix the cracked tile. I've reach out to the Project Manager, Benny, multiple times and keep getting ignored. I was told a manager would come out and again, no one ever called me back. The photos attached are how they left my bathroom and paying thousands of dollars.”
“Mike did an outstanding job on my flooring project. He was reliable, detail-oriented, and took great pride in his work. The floors look beautiful, and he went above and beyond to make sure everything was done right. He was easy to work with, communicated well throughout the process, and left the space clean when finished. I would highly recommend Mike to anyone looking for quality flooring installation.”
“Very good experience working with floor one. We loved the drywall work and floor installation. The baseboard work was excellent. We easily recommend them to family and friends.”
“Fantastic job. Bernardo and Antonio really know their trade. It's obvious that they take their craft seriously. Great attention to detail and they focus on quality. Amazing cuts in difficult places. Would highly recommend!!!”
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