AAdvantage Laundry Systems
Handyman · Garland, TX
Service Areas
DIRT Score Breakdown
130 reviewsView on Google →
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What Customers Say
“We have been very pleased with the laundry repair service we use at our facility. They are consistently reliable, responsive, and knowledgeable, which is critical in a healthcare setting. Repairs are completed promptly, communication is clear, and downtime is kept to a minimum. Their professionalism and quality of work have made them a trusted partner for our facility, and we highly recommend their services.”
“Richie provided a presentation on a topic that we have never, to my knowledge, had the pleasure of learning about. He answered all our questions and proved to be valuable.”
“They gave us a great presentation on what some might call a boring topic! Very informative and made it interesting!”
“I have always been very pleased with the quality of service we receive. Our tech is courteous, knowledgeable, and explains what was wrong, and what he did to repair it. That's aces in my book!”
“This company is garbage. They could care less about their machines once they drop them off. In the year or so they have been installed there has been issues constantly. There's even a dryer that has no door on it and hasn't since they installed it. The card readers are unreliable, slow and flimsy. There are 2 washers that will not rinse one, at the moment, won't even drain. They installed machines at several laundry rooms in my complex and apparently the room I use is the best. Ha imagine that! To top everything off contacting the company is nearly impossible and their phone menu is so vague you can't get to the right person anyway. I promise this much. I will never sign a lease with another complex that uses this company.”
“This review is dedicated to Tony—he is absolutely amazing! Whenever we have an issue or need service, he always makes us a priority and ensures everything is taken care of. His dedication and reliability are unmatched. We’re beyond grateful to have him in our area and wouldn’t want anyone else!”
“Ritchie's presentation was informative. It helped demystify the topic of commercial washing systems. We don't do a lot of laundries in our work, but it comes up from time to time. Great to have them as a resource.”
“I enjoyed the presentation they had. It was very informative and educational on laundry systems. Mr. Lamb was very knowledgeable and answered all my questions in regard to alternative power sources and LEED sustainability.”
“Mike, and Jeff at service are awesome with attentiveness with timely manner. Will buy from them again”
“Fast and efficient service. Technician was very knowledgeable of the issue I was having. Our washing machine was fixed in no time. Been using Aadvantage for many years now and I am very pleased with them.”
“Ripoff company! The machines are not maintained and will take your money without the machine working. The machines will either not fill up with any water or will not drain properly leaving you to have to wring out the clothes requiring more time in the dryer. I'm sure the apartment complexes that use Aadvantage love this because they're making money too. I have called them multiple times and have never received a call back because they don't care about people, just money!”
“Richie is awesome! Very knowledgeable of the product and takes casual professionalism to another level. He helped me really think about now and plan for the future! This a not a company just seeking to make sales, this a company that really wants to see their clients succeed! I can see why they have been around for so long! Thanks again guys!!!!”
“Tony was absolutely awesome! Super helpful and knowledgeable. I wish we could have him out here all time!!! You should send him over here more often! Best experience with AAdvantage I have ever had!”
“I called AAdvantage Laundry Systems to ask about pricing on installing a commercial dryer vs a residential dryer in one of our facilities not knowing if this would solve some leak issues we were experiencing. I had the wonderful pleasure of speaking with Rich who was kind, professional, and extremely knowledgeable. He was able to clearly explain and help me understand the issues and provide a few solutions. Because he spent the time walking me through the best options, we came up with a solution that would work well and be the most cost effective. I would highly recommend Rich and the team for your laundry system needs! Thank you!”
“Tony has been so responsive via phone and in person to help with keeping our washing machines going even with him having a large area to cover.”
“AAdvantage Laundry gave a very thoughtful and thorough presentation. The information was clear to understand and further expanded my knowledge in a field I did not think was so dense. The presenter was very interactive and made learning this dense information simple to grasp. Overall, would recommend to anyone looking for a laundry system”
“Bad service from the ones who come and "fix" the machines to the customer service ones. I try to call and talk to someone one for a refund because I was charged $655.35. Can you belive? A transaction that could be charged $1.50 that's the amount you get charged to use a washer/dryer . But that was all crazy. And is not the first time this happens. It has happened many times with the app too. You see, when i use the app or my card I was charged twice the amount, I try to report it through the app but never had an answer, then trying to call but no one answered the phone , and if they do they say let me transfer to the account system and the call ends. So you see, is been a continuous over charge of money and is not fair how can they even do this. At least have someone efficient to do their job , and hear people's complaints. I see so many bad reviews about this company Aadvantage Laundry System. I don't know how the apartment manager got this company to server our place . This is a fraud. And it hasn't just happened to me, there are more people from the apartments who have been scammed , but since they don't know, how to complain to get their money back don't do anything, I think we”
“AAdvantage Laundry Systems Inc. 2510 National Drive Garland, TX 75041 **Warning. Stay AWAY! If 0 Stars could be given, they would win the award** AAdvantage Laundry Systems Inc. has proven to be an unreliable and untrustworthy company. We have installed their laundry machines in two of our apartment buildings, and despite over a year of consistent use by our residents (as confirmed by our security cameras), we have not received any statements or payments. The customer service experience has been abysmal. Jerry Lewis and his team offer nothing but excuses, with no concrete actions to resolve our issues. They present themselves as professional, but our experience suggests otherwise. We strongly advise against doing business with AAdvantage Laundry Systems Inc. due to their poor service and lack of accountability. Stay away from these wolves in sheep's clothing.”
“With providing service on weekends, i am more than impressed by this policy change. I see that Aadvantage will disrupt the market place. I have been a customer for over 4 years; and have received helpful information that makes my business better. That goes for Richie, Scott, Tiffany, service techs, and installers that i have worked with.”
“I enjoyed the informative presentation and learned quite a few things that I did not know. I enjoyed learning how the work load hours could be controlled by the size and capacity of the machines. The size of the units and mounting options were useful as well. Daniel did a great job.”
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