Hernandez Overherhead Doors

Hernandez Overhead Doors & More, LLC runs a handyman operation out of Laredo, TX at 4504 Vidaurri Ave. The business focuses on garage door systems along with related work such as door openers, automatic gates, gate operators, dock bumpers, dock levelers, and commercial overhead doors. Mr. Hernandez handles much of the customer contact and oversight for both residential and commercial projects in the local area. The company states it has worked on residential, commercial, and industrial door systems for over fifteen years.

Customers have described jobs that include ordering and fitting barn doors to exact measurements, replacing a broken tension spring on a garage door the same day, installing a complete new garage door with opener, and fixing an unspooled cable. Marce handled the cable repair and was noted for finishing the work quickly. Other calls involved new garage door systems where crews completed the full install and removed the old door at no extra cost. Some customers reported problems after service such as noise, doors that would not open properly, or installations left incomplete with exposed wires.

Reviewers noted that the company often responded the same day and returned calls promptly when questions came up. Service calls were described as quick with pricing called reasonable on at least one repair. Crews were said to arrive on time for scheduled work and to clean the area before leaving. The business covers the Laredo area and handles both residential and commercial properties.

The Google rating stands at 3.6 with recurring comments on courteous technicians and solid garage door repairs alongside complaints about missed appointments, unfinished work, and follow-up visits that required extra payment. Positive notes center on quality installations and responsiveness while negative ones mention reliability issues and added charges.

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“Mr. Hernandez ensured that the two barn doors I needed for my barn were ordered to spec for perfect fitment. The experience speaks for themselves and I highly recommend them. Installation process was smooth along with his team.”

“Was able to service my garage door same day for a broken tension spring and at a reasonable price. Quick and easy service call.”

“Had a new garage door and opener installed in May 2021. The installers did a very good, professional job and they were very courteous. They also took the time to clean up the area after the work was finished, and there was no additional charge to haul away my old garage door. Overall I am very happy with the job they did and recommend this company to anyone that needs a new garage door. Mr. Hernandez is also very responsive and has always promptly returned my calls anytime I had a question.”

“They came out and installed and it make noise and fell , they said it was my fault that it fell, and now it makes noise and they want to charge me to come out to repair every time, do not use this company the drum is way off , a total bad install”

“I had a garage door that with unspooled cable. Marce was extremely experienced, spoke both English and Spanish, and very quick. Very good work and know if I need help again, I’m coming back for sure. Thank you!”

“Guy who came in is a scammer, installed only 1 spring when later found out I needed 2. The guy is a fat, about late 20's and I think he is the youngest brother, he wanted to charge me for a part he took from my old garage door he uninstalled, basically charging me for my own part. A year later, the garage wouldn't open because he did not tighten the spring enough and wanted to charge me $50 to do the job... mediocre job he did. Not recommended. TRY SOMEONE ELSE.”

“Extremely unprofessional, buyers beware, when picked up door asked if everything was there and they said yes only to find out later they lied and didn’t include all the parts, also lied about the price of door and charged me MORE MONEY than what was originally quoted, now they don’t answer my calls. STAY AWAY.”

“We have used Hernandez Overhead for multiple family homes and always experience prompt, quality service.”

“Had a new garage door system installed by Mr. Hernandez's technician. Excellent work and courteous. I got it installed 10-27-2021. Keep up the good work.”

“The job was left half done. I am still waiting for the technician to finish what was started. The wires were cut and placed directly in order for it to work.”

“They said they would come to my house and never showed up. They didn’t even bother to call. I give them a minus 0 rating.”

“Very poor service! Did not show up to appointment and did not have the courtesy to call and cancel.”

“good service got the job done ✅”

“On time and great work 👍”

“Sounded drunk on the phone.”

“Excellent service, quality product and installation... 😃👍”