GFB Plumbing

GFB Plumbing takes on handyman work from Mesquite, Texas. The company handles plumbing repairs and related home fixes, with Matt handling many of the service calls and the owner making site visits for estimates. Crew members like Dave and Chris also show up on jobs. Reviews describe them dealing with water lines and drain issues at houses in the area and nearby spots like Addison.

Customers call them for leaking water service lines under driveways, main line clogs, and full replacements of lines from house to street that have buildup like tree roots. Matt has diagnosed problems on arrival, stayed on site for up to ten hours straight to finish repairs, and mixed concrete to restore driveways after digging. Other jobs include backyard leaks that stopped high water bills and checks for extra issues after clearing a main drain. One homeowner noted the crew fixed an unforeseen snag without raising the original price.

They often arrive the same day for estimates at no charge and give firm quotes without extra back and forth. Matt keeps homeowners updated during the work and cleans up afterward. Some reviews mention long days from morning until evening to complete the job, while others note quick responses to urgent calls but occasional delays in sending invoices or returning messages. The company covers local homes and has worked on both planned repairs and last-minute fixes.

Google lists a 4 rating though from zero reviews there. Across the customer feedback Matt gets repeated mentions for staying on tough jobs and finishing them, along with notes on the crew showing up on time and sticking to prices. A smaller set of reviews point to problems with drivers or slow replies to calls and texts.

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“Matt was great! Got here on time, made a quick diagnosis and kept me involved the whole time! Got us fixed up at a very reasonable price. Thank y'all so much!”

“Matt was incredible!! I'm in construction myself and I couldn't have asked more from him from his professionalism, to his quality of work, and his dedication to completing the job. He was at my house from 10 AM - 9 PM doing everything he could get make the necessary repairs! I'm 2/2 for a job well done by the GFB team!”

“I’ve been rooting for GFB Plumbing for dang near 5 years & they really dropped the ball today. I’m honest as it gets, so please hear me out. There has been a few times (more than I can remember) where they have been MIA & not responding, but there’s has been countless times, where they have been awesome: responded, fixed the issue & TYA… The downside has always been to get an invoice, send numerous of emails with phone calls for an invoice to get them paid. Since then (current 2024) their carbon copy templates now have an invoice #, so I can send those in to be paid, prior, didn’t have this to use for payment. Fast forward…. Calling and texting every number I have for them, no response whatsoever! You’d think, a vendor who always make sure you’re paid, HOUNDED you for an invoice to pay you, you turn around and treat this vendor like a vendor who doesn’t pay. Keep in mind, I’ve referred business (of course let them know fo hound for invoice) to be ignored? A simple call, email reply, text reply that you can’t do a simple $225 kitchen sink snake… I know life happens, or maybe it was his birthday today (RIP), but simple communication is not hard to ask for. I feel bad writing this, bu”

“The water service line from the street into my house was leaking somewhere underneath my circular drive way. I knew the repair could be very expensive so I called four plumbing companies for estimates. Some wanted $68 to $250 just for an estimate. The owner of GFB came out the same day I called for no charge. He clearly new his stuff and gave me a firm price with no hemming or hawing. The next day he and his right hand guy came out and did the repair in one day including mixing up a small batch of concrete to repair the driveway. They ran into a small unforeseeable problem but fixed it and stood by their original price with no hassles. It's been a month and the repair has held up beautifully. Good guys, doing good work, for a good price.”

“Matt did a Great job of fixing a water main service line coming into our home in Addison. It was a tough job and he stayed on the problem for almost 10 hours to get it fixed. Thanks for your hard work Matt, we have our water turned back on again. Paul J.”

“Do NOT use this plumbing company; they are rude and WILL let you down! Our kitchen sink was backed up the night before a huge birthday party at our home and I contacted GFB for a Sat am appt the night before. I was told 10am. The plumber didn't show up until 1pm after 2 phone calls to the dispatcher. He wanted to back up into the driveway and I was getting ready to run party errands. The plumber literally waited 5 mins after being told the situation and yelled out his window while driving off to "Get yourself another damn plumber". Did I mention he was blaring his horn while my mother and I were coming down the driveway; I was shocked at his aggression. SO DISRESPECTFUL after we waited 3 hours after our appt time. Use another plumber there are SEVERAL out there. This guy doesn't value the customer so what kind of work can you really expect from a person with that type of integrity?!! Update 3/21: I find it interesting that the wife of the plumber responded to this online review weeks later but never called to apologize, reschedule and straight up did not answer her phone when her husband took off leaving us in a serious bind. She was not present when this incident occurre”

“I've used GFB Plumbing for the past three years and have been very impressed with their responsiveness, efficiency, professionalism and ability to get the job done effectively. I recommend Dave and Chris without any hesitation.”

“Their drivers are reckless and will cause an accident one of these days. Around 5:15 PM, on Wednesday August 17, 2022, one of their drivers was observed failing to yield right of way to emergency vehicles, driving in excess of the posted speed limit by well over 10 mph, lane swapping in a dangerous manner, coming close to striking multiple other vehicles. I can't speak for their plumbing abilities but, if their driving is any reflection, I would not advise using this company.”

“Matt was awesome! He replaced the main plumbing line from house to city & it had 50years worth of tree roots he spent a long time and worked hard,professionally & in a very timely matter!”

“They came out last minute to fix a water leak in my back yard. Saved a ton on our water bill and prevented flooding the yard and probably neighbors too. Fast and professional! Great job guys!”

“I called them about a clogged main line. The technician fixed the problem and went above and beyond to make sure there were no other problems causing the issue. I will use them going forward for any plumbing issue that I have.”

“Recommended them for a friend and they didnt fix the problem ... the bonehead got the line stuck in the drain cut it and left it there and the said it would cost 2000.00 to get his line out When i called to try to resolve it he cussed me out... i will never recommend them to anyone ever again.. soo sad and very unprofessional... if you see their truck coming into your driveway turn em down.. they CANNOT take irresponsibility for their own mistakes Good people dont need that kind of service”

“I have been so happy with GFB. Not only are they reliable but they are honest and I would refer them to anybody needing plumbing or HVAC service.”

“Matt was a fantastic plumber, hard working and cleaned up everything after. I would highly recommend him.”

“Great service! Matt was great! Very professional and efficient! Will definitely use again if need be! Will also recommend!”

“Everyone should know that this group knows there business, shows up on time and are just good folks to work with. I use them personally and refer them, without reservation, to my clients.”

“I want to say how well please I am with the professionalism of this job.They did everything right I called them and I told them my issue they said hey you know we can get over there”

“I called for a follow up on an estimate request , and thier operator was Rude. I dont think they are looking for any new business”

“Driver was running red lights.”

“They know what they are doing and talking about”