Executive Signs

Executive Signs operates out of San Marcos as a sign shop handling billboards, channel letters, divider shields, interior signs, LED signs, monument signs, pylons, real estate signs, vehicle wraps, banners, cabinet signs, and vinyl work. The business has served Texas since 1986 with locations noted at 5621 Central Texas Drive and phone lines for estimates. Services also cover ADA signage, CNC laser and router cuts, flat cut outs, and homebuilder signs through their claimed Google profile and site listings.

Customers report jobs such as canvas prints of family photos, construction signs, truck wraps, property management signage, and decals. Caleb described getting a canvas print done without issues after a personal loss. Matt noted use for construction signs and truck wraps. Adam mentioned ongoing work for a property management company over years. Jacob highlighted timely production of signs at competitive prices. Corey pointed to Jacob and Austin handling projects, while Mason referenced truck decals. Some reviews mention repeated transactions across multiple jobs.

Work practices show mixed patterns in response times and follow-up. Several customers described delays of months, lack of callbacks, and no updates unless they initiated contact. Tina noted deposit issues and slow progress after switching contracts. Tomas detailed finger-pointing among staff and constant need to check in on small business orders. Terri and Jenna mentioned no price quotes or delivery dates despite multiple requests, along with unreturned calls. Positive notes include Jacob's timely service and Adam's view of easy dealings. The area covers Texas with no specific hours listed beyond contact options.

Reviews total around a dozen visible entries with a Google rating at 3.7. Recurring topics center on quality of finished signs when completed but frequent complaints about communication gaps, follow-up failures, and handling of smaller accounts versus larger ones. Positive entries focus on the end product and staff like Jacob and Austin.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“My mom passed back in December and wanted a picture printed out on a canvas material of her and I and without hesitation they were able to give me exactly what I needed and wanted GREAT group of guys and gals!”

“I have had a very bad experience with Executive Signs and some of their employees. The first guy I dealt with was impossible to get a hold of and after 3 months of waiting for some kind of progress I told him I did not want to do business with their company. The owner called me, we agreed on another contract and another amount, so I ended up doing business with them again. I made a deposit and then realized they charged me the original contract deposit price. I told them that was fine and that they could charge me the remainder of my balance when the job was completed. I thought for sure they would move a little faster in the process and I would be getting follow up phone calls or emails, but no, that never happened. During the remainder of the 2 months I was still emailing and asking "hey, where's my sign?" It took them 5 long months to get my sign put up. 5 months!!! Now that the job is done they sent me the original price of the invoice again, not the last one we agreed upon. Their lack of communication is very unprofessional. I have my own job to do and I feel like I am doing theirs too. I am so ready to be done with this headache!”

“Worst communication and business practices ever! They don't ever own up and there is not anyone that takes charge. They stare at each other and point fingers. This place might be good for big accounts but if you are a small business needing signs they don't have proper systems in place to make sure your requests get handled. They don't even follow up. This review is written after the third transaction I've done with them not the first. All three experiences have been terrible. You have to constantly follow up because they will not call you back and update you or even contact you about questions they were wondering about. They wait for you to call back as their reminders. From the front desk guy Jacob, Jesus in the back and the two ladies sitting on the other side of the wall from Jacob, they are simply clerks and not talent. Review written 8-1-18 -Tomas S.”

“Would give a zero if i could. These people are completely unprofessional. Very bad experience. When i let them know it had been an unpleasant experience i was asked to get my sign elsewhere. DEFINITELY not a problem for me. After asking several times for a price and estimated delivery AND if they had rec’d my example image all i got was an email with a rendition of a sign ASKING if the sign was ok but STILL NO PRICE nor estimated delivery date! And then I was chastised for communicating with one of their employees that i had dealt with in the past and whom i was told over the phone that he did work there still and to email him with my request which is EXACTLY what i did. Bad business, Worst Customer Service! Executive Signs…..wow. Used to be a professional company. Not so much any more. Jacob may be the worst and Jeri right behind him, whoever they are. Really could not tell. They have NO business sense at all. Be SURE TO GET YOUR SIGNS ELSEWHERE!!!!”

“Perhaps this will change. I've called 3 times and still have no call back. I was told I could have a sign within 5 days or maybe sooner. It's nearly been a week now and still no email to pick a sign template. President of company has been the excuse but I couldn't imagine this is what they want.”

“These guys are TOP NOTCH and truly understand the meaning and value of customer service. We have used them for our construction signs and several truck wraps”

“Been working with Executive signs for my Property Management Company for years and they have always delivered on our expectations. Easy company to work with!”

“They do great work! I highly recommend them!”

“Would give a zero if i could very bad service”

“Horrible experience with bad management ( no one takes covid serious there with the exception of no employees wearing mask!!!”

“Timely, professional and high quality sign production at competitive prices”

“Top shelf! Jacob and Austin are PROS.”

“Great truck decals and good service”