O'Brien Services

O'Brien Services runs as a family-owned HVAC outfit based in Lubbock, TX and serving the area since 1981. They focus on residential and commercial heating and cooling work including air conditioning installation, routine maintenance, repairs, duct cleaning, heat pumps, and indoor air quality systems. Homeowners in the region deal with extreme summer heat and sudden winter drops that put heavy demands on equipment, so the company stays ready with both new installs and fast fixes for units that break down during peak seasons.

Technicians handle jobs like air handler repairs and geothermal setups while also addressing related issues such as gas leaks on patios or water heater problems that customers report. One homeowner described how Johannes stepped in after a botched prior visit and sorted out the maintenance with clear knowledge and professionalism. Another noted Cri fixing a small gas leak then taking time to inspect other plumbing, relight pilots on water heaters, and swap batteries during the same stop. Scheduling stays straightforward with crews arriving on time, explaining steps ahead, working fast, and leaving the site clean as seen in cases where a broken garbage disposal got replaced in under thirty minutes.

Customers consistently highlight top marks for work quality and communication along with strong response speed and fair pricing that avoids surprises. Reviews point to efficient crews who reduce stress on repairs and installations through honest explanations and thorough follow-through. These patterns build trust across hundreds of calls for everything from ductless systems to zone controls. DIRT Score 5.0 from 1779 reviews on Finds.

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“I cannot recommend O'Bryan Plumbing enough! After a nightmare experience and a botched maintenance visit from a previous plumbing company, O'Bryan Plumbing completely turned things around. Our technician, Johannes, was absolutely incredible. He was professional, deeply knowledgeable, and incredibly patient with us. He meticulously reviewed the previous company’s mistakes, isolated the exact issues, and fixed them efficiently. What I appreciated most was his honesty—he clearly pinpointed what needed immediate attention and what wasn't urgent, allowing us to wait a few months until financially ready. Johannes was accessible, courteous, and completely committed to resolving my issues. Kudos to the entire O'Bryan team for going way beyond my expectations. They have earned a permanent spot on my speed dial for all future repairs and maintenance!”

“Cri did an excellent job repairing a small gas leak on my patio. Not only did he make the repair, he showed me how to relight the pilots to the water heaters, inspected the plumbing in the rest of the house and gave me recommendations. Cri is friendly and clearly loves his job.”

“Had a really smooth experience with O’Bryan Plumbing Services. Scheduling was easy, they showed up on time, and the technician explained everything clearly before starting the work. They worked efficiently, cleaned up afterward, and made the whole process feel a lot less stressful than expected. Overall, very professional and easy to work with from start to finish.”

“We had a broken garbage disposal and they helped us fix it really quickly! Total appointment was probably 30 minutes. Cri was very prompt and helped explain all of our options well. He also changed the batteries on our water heater while he was there just to be nice! Will definitely be using them again!”

“Ryan and Josh were wonderful to work with! They were both friendly and professional. Ryan explained everything they would be doing to make sure I understood the job-before I agreed to move forward. I was very confident in his abilities, and had no doubt that the installation of my new water heater would go smoothly (which it did). The estimate I got was very clear, extremely competitive, and there were no surprises/hidden fees. I’m now a loyal customer who will be using O’Bryan for all of my future plumbing needs :)”