Guy's Plumbing, Heating & Air, Ltd.

Guy's Plumbing, Heating & Air runs a local operation out of Amarillo, Texas, where they handle HVAC work for homes and businesses across the greater area. The company opened its doors back in 1981 and kept growing when Aaron returned to Amarillo in 2015. They have finished more than nine thousand jobs total and keep a full lineup of heating and cooling services ready for whatever comes up in the Texas panhandle. Homeowners call them when systems break down or need regular attention to stay comfortable through the seasons.

Their crews handle equipment replacement, mini split repairs, gas furnace fixes, heater service, and seasonal maintenance checks on air conditioners and heat pumps. Josh and his workers once tracked down a leak in a mini split system and kept charging the unit every other day at no extra cost until the warranty replacement arrived. Aaron showed up on time for one job, shared solid knowledge about the system, and even tried to move an appointment earlier after a cancellation opened up. They focus on straightforward repairs and installations that keep both residential and commercial properties running without extra delays.

Customers keep coming back because the crews show up when promised, quote fair prices, and explain what needs fixing in plain terms. Reviews mention honest handling of mini split issues and strong results on furnace and air conditioning work that lasted through the heat. The team earns steady marks for arriving prepared, finishing jobs without cutting corners, and keeping communication clear from the first call to the final check. DIRT Score 4.69 from 70 reviews on Finds.

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“Scheduled to replace hvac on a Wednesday. Called about 10am day of to reschedule for next day, Thursday. Never show up on Thursday, never called didn’t call Friday, we had to reach back out several times. Finally get hvac installed over a week later, shotty job, no caps on condensers, no armaflex, couldn’t even zip tie the thermostat wire.”

“Josh and his workers found a leak in mini split , they went the extra mile and charged it every other day until my warranty unit came in no charge . Quick and fast install . 10/10 great pricing and honest people which is super rare to find these days .”

“I don’t ever address things like this on social media, but this is the only way I know to reach out & get awareness. I can definitely attest to dissatisfaction. The guys rushed to do repairs in a Friday before a holiday weekend. Flooded my home, office & gym, didn’t address it for 3 days after calling & emailing, texting several times. We even had the on call service out to address another hot water leak from a poorly repaired line that day and alerted the plumber. 7 months later - still fighting with their insurance to get repairs started. And they acknowledged the damages as 100% their responsibility. Very disappointed as a local business to handle things so poorly.”

“I am extremely satisfied. I will be scheduling all of my future maintenance and repairs with Guy’s. The price was excellent, and our interaction was excellent as well. Aaron was very knowledgeable and they came on time. They even tried getting me an earlier appointment when they had a cancellation”

“5 stars because not only did I have to call once but twice in a week period for two different situations at my house. First my plumbing was backing up so I scheduled a appointment for a later time, well over the weekend when temperatures decided to hit in the high 90s my ac went out! I called them the following morning and not only did they show up when they said they would but fixed it in less than a hour! The following day they came to fix my plumbing! Both men were so kind and professional ! Definitely will be calling them back if I have any other problems. Highly recommend!”