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Lonestar Superior Services

HVAC Contractor · Amarillo, TX

Residential
5.0

DIRT Score

Active

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850 reviewsView on Google

4.9

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What Customers Say

When I SAY CAME THROUGH AS EXPECTED THESE BLESSED 3 GENTELMEN BRANDON, JORDAN, STEVEN CAME THROUGH. OUR FAMILY HAD been struggling for 24hours durning peak spring heat & our unit did a whole flip and these men came not only did they serviced our unit but went out of their way to triple check the whole unit. The Receptionists Niecy, Sherry, Becky awesome ladies all.of em for dispatch Great customer service and loyalty I appreciate this company and trusted them with our home Central AC/heat unit by doing the job right and went above and beyond.

Donnie was great. He was very informative, he explained the process thoroughly to replace our HVAC unit (AC/furnace/thermostat, etc) and the costs involved. He also explained the financing process available and the time to complete the process. Based on my research, the turnkey price he quoted was very reasonable and we chose to proceed with Superior Services, who have been very helpful during this enter process. I would highly recommend them to others.

HVAC technician Patrick was an absolute pro from the moment he showed up. He diagnosed the issue with expertise, explained everything clearly without talking down to me, and had my system running smoothly in no time. His attention to detail and genuine care really stood out. He even took a few extra minutes to show me how things work. I can't recommend him enough. He was punctual, friendly, and clearly knows his stuff inside and out. Thanks to him, my house is comfortable again and I understand my system better. He's the kind of service technician everyone hopes for but rarely gets. Many thanks Patrick of Superior Services, San Angelo.

I needed to have my RO system filters changed. I had neglected to to get this done in a timely A young man named Kyle called me to say whe was on his way to change the filters. He said they were almost black & definitely needed changing. He did say he would need to also replace a different filter that was bad as well. He did not have that part that needed changing & had to call a coworker to bring him one. It took a while to get here, but I was ok with that & not charged for the waiting time. In the meantime, Kyle explained everything he was doing for me. He was very friendly & clearly very knowledgeable about what he was doing. I was very impressed the way he was so pleasant & stated he really loved his job & the type of work he does. He instructed me what to expect with my with water pressure. He explained since all the filters were new it might take up to 24 hours for it to be back where it should be & if it did not to call him anytime & he would schedule a time to come to check. (It is almost full pressure now, so I feel like I'm all good). Very pleased with Kyle & his work. Very unusual to find a young man his age really doing what he wants & enjoys it.

Patrick and his co-worker (I'm sorry I don't remember his name) were courteous and knowledgeable. I was impressed with their attention to detail in explaining and repairing each identified issues. I value their professionalism, skill, and work ethic to ensure a job well done!

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