Palo Duro Heating & Air, Inc

Palo Duro Heating & Air, Inc works out of Amarillo, Texas on HVAC systems for houses and commercial buildings alike. They cover air conditioning and heating repairs along with full installations and regular maintenance calls. The outfit also sets up equipment in new construction projects so fresh builds start with reliable heating and cooling. Amarillo summers push systems hard with long stretches of high heat, and the crew focuses on keeping units running so places stay livable instead of turning into ovens or ice boxes when something fails.

Their techs handle real jobs like tracing and fixing wiring faults on air conditioners that left other crews stumped, with David sorting the issue fast and correcting minor mistakes while showing the homeowner how the setup actually works. Cory has rolled out after normal hours to diagnose problems on the spot and dropped off a loaner window unit so a family could stay cool until the main repair finished. They also replace capacitors and address motor damage on condensers that quit after nine years of fighting extreme local heat, plus they run standard service on residential and commercial units to catch trouble early.

Homeowners say the crew shows up and finishes repairs without dragging things out, explains every step in plain terms, and keeps costs reasonable for the results. Quality holds up over time whether the job is a quick maintenance visit or a bigger fix, and communication stays direct from the first call through completion. Techs treat pets properly during visits and stay on site until everything runs right instead of cutting corners. DIRT Score 4.21 from 30 reviews on Finds.

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“Everyone at Palo Duro Air was so nice and had the beat customer service. Cory went above and beyond to help us and even gave us a loaner window unit to try and keep us cool while we waited. He came after hours and stayed until we figured out a solution. I would give 10 stars if i could!”

“I had my air conditioner serviced by them last year and they sent David out. Another company couldn't figure out the wiring, but David got it fixed quickly and also went around and found minor errors he did his best to correct. All while explaining the system to me. At the end I was left with a reasonable bill for an hour of work he did.”

“The Gentleman that came out was wonderful! Cory answered all my questions, was very pleasant and great to my dogs. Cory went above and beyond customer service expectations (mine are very high). I will always use PD heating and air not just for the excellent work you do but for the great people you send to help me! My Best, Susan Sweeney”

“We moved to Amarillo this past year, and found a wonderful house that had been well maintained. This past week 100+ temperatures took their toll on our 9 year old A/C condenser, causing the the capacitor to give up the ghost, and some damage to the windings in the motor. We survived the night so I called PD Heating & Air (because their name was on the sticker on the unit) at 9:00 this morning, knowing full well that they were probably backed up with similar calls. The woman I spoke with on the phone took my information and confirmed that they were extremely busy, but she would try to get a technician out this afternoon or tomorrow morning at the latest. She informed me that he would call prior to coming to the house. Was I surprised when the phone rang about 11:15 and a young man named David asked if someone would be home and that he was in the neighborhood, probably 10 minutes away. I assured him that we were indeed home, and true to his word he arrived (with mask) in about 8 minutes. David quickly diagnosed the problem, and had a capacitor to get us back up and running. He checked the condenser and noted that the motor may have suffered some damage & would eventually need replacement maybe yet this year or next at most. I had him price it up, and he checked to make sure one was available so I had him replace it while we were here. Since he had the grill off the top to replace the motor, he cleaned the inside base & washed the fins as well (no charge.) David took the time to show me everything I could do to keep the unit running smoothly, as well as explained everything that he was doing during the repair. I have our permanent HVAC service folks now, and highly recommend them to anyone looking for fast, efficient, friendly, punctual, and caring service. ps - David represents your company well...I hope he is being well compensated!”

“Responsive, quick and professional company! Ryan and Corey are top notch techs that quickly resolved our issues with our HVAC system!”