Puente Heating & Air Conditioning

Bradstreet Heating & Air Inc operates as an HVAC company based in Amarillo, Texas, where the region's extreme summer heat and occasional winter freezes make reliable heating and cooling systems essential for homes. They focus on air conditioning and heating services including maintenance, repair, replacement, ductwork work, attic insulation, thermostat handling, and indoor air quality improvements such as UV lights and air purifiers. Homeowners in Amarillo and nearby areas like Canyon and Bushland often deal with aging equipment that struggles against dust and temperature swings, so the company addresses these through standard tune ups and full system changes to keep indoor conditions steady year round.

They handle jobs like installing new AC units when old ones fail, performing complete system replacements after careful calculations of options, and responding to sudden breakdowns to restore cooling fast. Customers have noted instances where technicians arrived promptly for AC repairs in nearby spots like Cisco, taking time to explain steps without rushing and keeping everyone updated during the process. Other work includes heating repairs and replacements along with ductwork fixes to improve airflow, plus thermostat installations or adjustments that match specific household needs. In practice this means starting with an inspection, providing details on costs, and completing the work with attention to family owned style care that treats each home like their own.

Reviewers have pointed out strong marks for quality in system replacements and friendly on time service that gets units running again without extra hassle, though communication on quotes has drawn some criticism for delays requiring multiple follow ups. Speed and professionalism come up often in positive feedback for urgent AC fixes, while price transparency earns notice when options are laid out clearly. These patterns across the feedback show a solid record on technical work balanced against occasional scheduling gaps. DIRT Score 3.2 from 21 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“This company is on the Top of there Game. The experience my wife and I had with 1-800-plumbers was amazing. Everyone, the gentleman and the ladies that I talked to in the office were very professional and polite and kind. Everything ran smoothly way better than I expected. I highly recommend for all your needs. Thank you 1-800 plumber For a job well done and your friendship.”

“While the electrician was friendly, he acted like it was a favor to clean my HVAC coils, even though that was included in the “tune-up.” He then said I needed a new breaker. Fine. Then he said he would absolutely recommend a full home breaker as well as 2 additional breakers for the HVAC. Then, when I said I would get other opinion on that, he Then and only then said I needed a new something or other- no question about it! By then it is wearing on me. A small discount in services if you join a membership for $9.95 /month. Gleaned over some random discount I would get as a veteran… only one? Or something? I didn’t get it. So, my $59 “tune-up” was a gross way to subject me to strong “advice” from a subject matter expert - and take my money. I paid close to $700- they wanted more like $3500. I still have to clean the blower mechanism- that was, apparently, not included in “tune-up” cost. And is almost $1000 to clean in the late spring early summer. I have to see if it lasts dirty and wait for prices to be more reasonable in the fall. Like $350. If I sound exasperated, I am. So, I posted my experience on NextDoor App and WOW!!! This was dozens of people’s experience! So- shame on you 1-800-Plumber!!! That is truly poor form!!! I do not recommend anyone use them for anything!!!!”

“Zlatan went above and beyond to get the whole-home filtration and softener install right, and took time to thoroughly explain how to safely and properly operate and maintain the systems. Outstanding professional service as usual!”

“⭐️⭐️⭐️⭐️⭐️ While I didn’t have the opportunity to use 1-800 Plumber +Air & Electric in my own home this week (I live just outside their service area), I did have the privilege of working with their consultants, Nick and Wakely in a training class I was facilitating—and I felt compelled to share this. If I lived in their service area, I would invite these two into my home without hesitation. From what I know about 1-800 Plumber + Air & Electric, their core values are strong—and Nick and Wakely definitely embodied those values at the highest level. You could immediately see why 1-800 Plumber + Air & Electric chose them to be part of their team. Their professionalism, integrity, and commitment to excellence were evident in everything they did. What impressed me most was their genuine heart for customers. They weren't just a skilled technician—they are true consultants who cares deeply about doing what’s right. You can tell they are constantly sharpening their skills, not out of obligation, but because they truly want to serve people well. Their mindset was simple but powerful: leave every home safer, better, and more cared for than when they arrived. If I were in the area, 1-800 Plumber +Air & Electric would absolutely be at the top of my list. Based on what I’ve seen, they don’t just talk about great service—they live it every day.”

“I would highly recommend this business to everyone in his service area. Great communication. Timely service. Very professional. It is very rare now days to get this exceptional service. Thank you Liberty!”