Puente Heating & Air Conditioning
HVAC Contractor · Amarillo, TX
DIRT Score
DIRT Score Breakdown
1637 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“This company is on the Top of there Game. The experience my wife and I had with 1-800-plumbers was amazing. Everyone, the gentleman and the ladies that I talked to in the office were very professional and polite and kind. Everything ran smoothly way better than I expected. I highly recommend for all your needs. Thank you 1-800 plumber For a job well done and your friendship.”
“While the electrician was friendly, he acted like it was a favor to clean my HVAC coils, even though that was included in the “tune-up.” He then said I needed a new breaker. Fine. Then he said he would absolutely recommend a full home breaker as well as 2 additional breakers for the HVAC. Then, when I said I would get other opinion on that, he Then and only then said I needed a new something or other- no question about it! By then it is wearing on me. A small discount in services if you join a membership for $9.95 /month. Gleaned over some random discount I would get as a veteran… only one? Or something? I didn’t get it. So, my $59 “tune-up” was a gross way to subject me to strong “advice” from a subject matter expert - and take my money. I paid close to $700- they wanted more like $3500. I still have to clean the blower mechanism- that was, apparently, not included in “tune-up” cost. And is almost $1000 to clean in the late spring early summer. I have to see if it lasts dirty and wait for prices to be more reasonable in the fall. Like $350. If I sound exasperated, I am. So, I posted my experience on NextDoor App and WOW!!! This was dozens of people’s experience! So- shame on you 1-800-Plumber!!! That is truly poor form!!! I do not recommend anyone use them for anything!!!!”
“Zlatan went above and beyond to get the whole-home filtration and softener install right, and took time to thoroughly explain how to safely and properly operate and maintain the systems. Outstanding professional service as usual!”
“⭐️⭐️⭐️⭐️⭐️ While I didn’t have the opportunity to use 1-800 Plumber +Air & Electric in my own home this week (I live just outside their service area), I did have the privilege of working with their consultants, Nick and Wakely in a training class I was facilitating—and I felt compelled to share this. If I lived in their service area, I would invite these two into my home without hesitation. From what I know about 1-800 Plumber + Air & Electric, their core values are strong—and Nick and Wakely definitely embodied those values at the highest level. You could immediately see why 1-800 Plumber + Air & Electric chose them to be part of their team. Their professionalism, integrity, and commitment to excellence were evident in everything they did. What impressed me most was their genuine heart for customers. They weren't just a skilled technician—they are true consultants who cares deeply about doing what’s right. You can tell they are constantly sharpening their skills, not out of obligation, but because they truly want to serve people well. Their mindset was simple but powerful: leave every home safer, better, and more cared for than when they arrived. If I were in the area, 1-800 Plumber +Air & Electric would absolutely be at the top of my list. Based on what I’ve seen, they don’t just talk about great service—they live it every day.”
“I would highly recommend this business to everyone in his service area. Great communication. Timely service. Very professional. It is very rare now days to get this exceptional service. Thank you Liberty!”
Last updated: