Cotton Cool And Heat

Rickey Allen A/C & Heating handles HVAC work for homeowners across Tyler, TX. They focus on air conditioning service and repair along with heating options that include furnace repair and full system replacements. The company also manages ductless mini-split setups and air quality upgrades such as media filters and electronic cleaners. Notes from their background stress an approach built on efficient and honest service that keeps jobs straightforward without unnecessary complications. Technicians arrive prepared to handle both routine maintenance and larger installs while standing behind every job with a full satisfaction guarantee. Homeowners in the area deal with hot summers and occasional cold snaps that put real demands on equipment so reliable HVAC support matters for keeping indoor conditions steady year round.

Jody handled one install by fitting a new Rudd heat pump system into a tight attic space where he cut out sections of the old six-year air handler and assembled the replacement in separate pieces to fit the limited room. Another customer named Carl Carlos needed help on a Sunday evening and received a visit from Perry who fixed the issue late enough to prevent the family from dealing with overnight heat. Aaron Hall described a repair where the crew managed all the steps so the homeowner avoided extra running around. Susanne Baker worked with the same group to review options and secure financing for a new unit at a price that fit the budget while the technician explained the details clearly before starting.

Customers keep coming back because the work shows up fast when timing matters most and the repairs hold up without repeated calls. Reviews point to fair costs that include help with financing options and clear explanations that remove guesswork from the process. Quality stands out in detailed attic installs and same-day fixes that keep systems running through peak weather. Communication stays direct so homeowners know what to expect before any work begins. DIRT Score 4.64 from 23 reviews on Finds.

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“My HVAC system went out, and I called Cole AC for a quote to replace it. Timothy Neal was my installer. He and Jake did a great job! New system works great, and they cleaned up all the mess really well!”

“We had Nick and Bret come out today with their crews from Cole Air. They installed two new AC units professionally and quickly. Very polite and professional.”

“Cole Air Conditioning replaced our old system and the entire process, from quote, to advance visit, to installation was smooth and trouble-free. The installation team did a great job, including helping us set up the new wifi thermostat for our Trane system.”

“Brett & Stephen did an amazing job getting my unit back up and running. I wouldn’t hire anyone else but Cole Air!”

“Cole AC was contacted to repair my brand new Maytag washer in November 2022. They didn't make their first visit until December 2022 and when they did they said I needed a new control board and wiring harness. It literally took 4 months to get those parts in!!!! So in March 2023 2 technicians came to "install those new parts". At this point I don't even believe they replaced those 2 parts especially with how quick they did it. Well in May 2023 I finally felt comfortable enough to try a large load that had my blanket and sheets in it. Sure enough the washer stopped when it was time to drain which was the original problem in November. So I contacted Cole AC and they said they couldn't do anything bc it was 30 days from the "repair". So I took it upon myself to take the back panel of the washer off and look. There was a wire just hanging so I put it back where it obviously went and taped it there. Well everytime I do a large load it gets knocked off and I have to get down on hands and knees to tape it back. Only now that's not even working. I've taped it back but it still won't work. Called Cole AC and they said to contact whirlpool. Whirlpool isn't the one who did the shoddy job. Cole AC did the shoddy job and they do not care enough to fix it. This is your warning. If you use them do not expect them to have any integrity and stand by their "work".”