Wallace Air Care

Wallace Air Care handles HVAC work across Austin County, Texas and the surrounding counties including Fort Bend, Harris, Waller, and Wharton. The outfit comes from the Wallace family line, where Ryan stepped in to run things after his father built the foundation. Local homes face long stretches of heavy heat plus sudden winter dips, so the crew focuses on keeping air conditioning and heating systems running steady through those conditions without extra layers of hassle. They stay reachable by phone and show up for both routine checks and bigger fixes in this stretch of Texas.

The team takes on full AC replacements and heating repairs along with part swaps when something fails. In one case they rushed a new unit into a home during a vacation when the old system quit and left family members stuck in the heat, getting everything online inside two days. Ryan answers calls directly, tracks down parts that ship in from out of state, and updates customers on timing. Ramon walks through system checks step by step so homeowners understand what needs attention. Crew members like Pat, David, and Marc handle the installs and make sure the work holds up once the job wraps.

Homeowners keep noting the crew's quick arrivals on emergency calls, clear explanations from techs like Ramon, and steady updates from Ryan even when parts take extra time to arrive. The work gets described as efficient with no loose ends left behind, and the direct communication helps avoid surprises on timing or costs. Those patterns show up across the feedback even when results vary by job. DIRT Score 3.75 from 51 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I’ve known the Wallace family my entire life. Growing up next door to them in Central Florida, I watched their business thrive under the care and dedication of Mr. Wallace. When his son Ryan took the reins, it was clear the same values of integrity, kindness, and community were carried forward. Recently, my family faced a tough situation when our AC broke down during a particularly hot stretch. Without hesitation, Ryan showed up quickly, professionally, and with the kind of compassion you rarely see in business these days. His support meant more than I can put into words. Wallace Air Conditioning and Heating isn’t just a company it’s a reflection of a family that truly cares. If you’re looking for honest, dependable service from people who treat you like family, this is the team to call. I’ll never forget what they did for us.”

“Ryan was very nice very helpful knowledgeable. Every time I called him he’d answer me. He kept me apprised of what was going on. Had to order part that came down from Virginia on a slow boat, but he showed up when he said he would…”

“Timely & efficient! Ramon was super kind answering my questions and showing me what he was checking.”

“Pat and Ryan Wallace plus their team of David and Marc did a great job on a very difficult new AC installation. Our air-conditioning broke while we were on vacation and our daughter and granddaughter were at home in a very hot house. They were able to put a new AC unit in within 48 hours. Due to the age of our home 1964 a new electrical line and some refitting was required. We appreciated their tenacity on getting the job done.”

“Couldn't give enough stars for top notch service! After another company told us our compressor needed to be replaced, Ryan came out took a look at our unit that is 3 years old and fixed it within minutes! We in fact did not need a new compressor it was a quick and easy fix! Thank you Ryan for great customer service!”