
ABC Austin Service Express LLC
HVAC Contractor · Austin, TX
About
ABC Austin Service Express LLC runs HVAC work out of Austin Texas as a family owned operation that started in 2008. The company holds a full Texas HVAC contractor license and stays bonded and insured. Services center on air conditioning repair, furnace repair, high efficiency air conditioning installations, and twenty four hour emergency calls. Coverage reaches Austin plus Round Rock, Cedar Park, Pflugerville and more than twenty other nearby towns, with the shop open every day around the clock.
Reviewers describe jobs that include moving an outdoor unit six feet for a home addition, putting in Mitsubishi mini split units in garages and sheds, replacing complete systems in new houses, fixing heat loss during cold snaps, and swapping compressors along with coils. Omar shows up in many accounts along with crew members named Juan Carlos, Luis and Alex. These jobs often start with troubleshooting that reveals warranty parts or age related failures, followed by clear options on repair versus full replacement and same day completion when schedules allow.
Customers note quick replies even to calls after nine at night, with technicians on site by noon the next day. Quotes come back fast and stay competitive, with details on what works and what does not, plus no push toward higher cost choices. Teams keep communication open throughout the job, protect lines and wires with enclosures when requested, finish on the promised schedule, and leave the work area clean. Service reaches the listed towns with same day availability in many cases and fair pricing that multiple reviewers compare favorably to other bids.
The company carries a four point nine rating from eight hundred sixty four reviews. Recurring comments focus on Omar's direct involvement, transparent pricing, professional crews, and reliable fixes for both quick repairs and larger installations.
DIRT Score Breakdown
864 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Omar and his team came out and helped us to move my outdoor unit over about 6 feet because I was going to extend my home. Omar is the best he is easy to work with and very understandable and funny too. He’s always saying jokes , He made everything flow like water, like he says. He’s the best always ask for Omar he will make you feel very comfortable Call ABC Austin Service Express”
“Omar and his crew (Juan Carlos, Luis and Alex) came by to install a Mitsubishi mini-split HVAC for my garage at my house in Austin. Overall, it was a fantastic experience by the entire team and all the way from the initial quoting process to the installation itself. Omar was very transparent and responsive in providing a fair quote, clear on what is possible and what is not. During the installation he was onsite supervising and supporting the team out with the installation and bringing in parts (which needed to be purchased). As the manager of the project, he was continuously communicating with me regarding the equipment, technology and installation process and overall a very experienced and knowledgeable individual. The installation team (Luis, Juan Carlos and Alex) were extremely professional, communicative, and efficient during the entire process. Each one knew their area of work and diligently worked on their area with a lot of attention to detail and ensured they did not rush through any step.The job was done patiently ensuring no compromise to quality. We would highly recommend ABC Austin Service Express for an HVAC installation or service. Every one of their team member h”
“The service and workers to complete this issue was a great experience. They were able to clearly explain my issue and and how they were going to be able to assist. Options were given and no pressure was received. After explaining the process and price for the install they were able to do the work right away. I am pleased with this business and the work they provided. I highly recommend.”
“I am remodeling a shed and needed to have a licensed HVAC tech to install a mini split. I talked to about 4 different companies and ABC Austin Service Express provided the fastest, competitive and best customer service. Omar was very diligent in getting me a quote with my requirements and I wanted to have the unit raised from the ground and to have copper lines and electrical wires be protected by an enclosure. The installation was done to perfection. His techs are very experienced and good at customer service. We discussed the location options and they did the rest. Very happy with the results.”
“We recently moved into a new home and found both the heat and AC were not working. ABC Austin Service Express was recommended to us. I called late, after 9PM and received a text back within minutes. The weather was pleasant, so we didn’t need our HVAC that night. Omar called me first thing the next morning, and had a technician in my home by noon. After troubleshooting, a problem was found with the unit inside my house. Omar gave a fair estimate to repair the problem but, after weighing that cost with the age of the unit, we thought it would be best to replace it. The estimate for replacing the unit was fair, and we decided to move forward. In order to maximize time, being as efficient as possible, they suggested removing the old unit immediately and preparing my furnace closet for the new installation. The new furnace would be available to pick up first thing the next morning. Removal of the old unit was quick and the technicians took great care in protecting the floor and cleaning up after themselves. Two technicians arrived with the new unit just before 9:00AM the following morning and started installation. I was impressed, not only by the installation of the furnace itself, but”
“Omar and Luis were great. Fast and affordable. A must call company! Highly recommend!”
“We had one of our homes lose heat during a recent cold snap. Omar and his team were able to squeeze us in last minute and got the system operational to get the residents through the evening while they sourced replacement parts. The following day they were able to install and get everything working again. Great service, effective communication and reasonably priced. We definitely will be reaching out to them again in the future for our other homes that we manage.”
“Omar and his team did an excellent job. They came in and were very polite and efficient. They left everything very clean. Good price. I will call them back for sure Thanks Omar and the ABC Austin Service Express team”
“Omar is the best, this guy was my 3rd option and I'm so glad I did. He was very nice from the beginning and he offered me several options. The other 2 guys only offered me one choice and it was a very high price. Omar came and showed me how it was supposed to work and it was like half the price. I wanted to wait a few days before I posted something on line. Omar is really good, I really felt comfortable with him I never felt pressured on anything. I gave him a $50 tip for his good work. I will definitely call Abc Austin Service Express and ask for Omar, I will only have Omar at my house”
“Omar and his team were absolutely great! I had a great experience with this HVAC installation. The price was very competitive, and the quality of work exceeded my expectations. The team was honest and transparent throughout the entire process, and they completed everything on time just as promised. They were also extremely clean and respectful of the space, leaving everything spotless when they finished. Highly recommend!”
“I had a wonderful experience with ABC and Omar. I called a few companies before I found ABC and I was told that they did not want to work with my unit (a mini-split), or o I would never get followed up with. Omar was happy to take on the problem and took care of everything from checking my warranty, to ordering parts, to promptly and thoroughly solving the problem and installing the new piece. Omar’s rate was competitive and I am more than satisfied with the work! Will be calling again in the future with any HVAC needs.”
“Called for an evaluation of system operation and estimate of repair. ABC. Austin Service Express was able to have someone onsite the next day. Technician Determined part was under warranty and I was able to obtain required new module from manufacturer myself and have ABC install it as soon as it arrived. Excellent service.”
“I had a great experience getting a new HVAC system for my home. Omar was my point of contact who went above and beyond during this installation. Informed me of deficiencies in my old system and provided me with the knowledge that helped me make a decision to get a new system. I was experiencing issues during the summer and worked with me to get assessed the same day. By far the best service I’ve received. Will remain a long time customer.”
“ABC did a great job replacing our AC unit. They were fair, and quick. We called them Tuesday afternoon and less than 24 hours later we had a new unit. They let us know what our options were and I didn’t feel pressured at all to go with the more expensive option. Would definitely recommend.”
“Omar is an excellent and knowledgeable technician. He sent his team and they handled my job quickly and they were very professional. The price was reasonable and the customer service was great! ABC Austin Service Express will continue to be my go to for AC needs. Thank you ABC!”
“Had an incredible experience with this AC repair team! From start to finish, they were professional, prompt, and extremely knowledgeable. They quickly diagnosed the issue and had everything up and running in no time. What really stood out was their attention to detail and how they took the time to explain what went wrong and how they fixed it. My AC is working better than ever, and I couldn’t be more grateful. Highly recommend them to anyone needing fast, reliable, and top-quality service!”
“Working with ABC Austin was fantastic. Omar was very flexible as we figured out what we were needing in the house. Gave good guidance and his team was very courteous and clean in their work. Excellent work.”
“We just needed a new compressor and coil installed. We wanted to go with an American Standard / Trane since we had a brand new Trane furnace already installed. We got quotes from 3 of the 5 companies that are listed as contractors for American Standard on their website, and these guys were the cheapest option! Better yet, someone cancelled on them and they were able to do the install the same day.”
“Excellent service! We had Air conditioning problems over the weekend. We received a call back the same day on a Sunday. They scheduled us Monday at 8-9 am and were at our place Monday morning! They worked on the unit and had it going right away. They knew what the problem was and we are very thankful. Highly recommended.”
“It was such a great experience working with Omar and his team. They were responsive, professional and performed high quality work. The price is reflective of the quality and they are going above and beyond with additional work. We’ll be using their services for our business in the future.”
See Their Work

ABC Austin Service Express LLC
Profile photo
Last updated: