G T S Services
HVAC Contractor · Austin, TX
About
GTS Services operates as a commercial HVAC provider right in Houston Texas where the heat and humidity put constant strain on cooling and heating systems in office buildings factories and other facilities. They focus on A/C and heater repairs along with ventilation and humidity control to keep operations running without wasting energy or cutting into productivity. Houston weather means equipment wears out faster than in milder climates so regular attention to these systems helps extend their life and keeps costs down for business owners who cannot afford downtime during peak summer months.
In practice the crew handles service calls for broken units and maintenance work on commercial setups while also running a community outreach program that lets staff pick nonprofits for volunteer days. Michelle Zoeller noted how the group put in sweat equity on landscape clean-up at the Central Texas SPCA and spent time with the animals. Jeremy Downing worked with Tracy and Audra on a tech career start and appreciated their support on prospects. Kellie Lahey described Ben going above and beyond on scheduling for a high school girls outreach event with Tracie listening to requests and staying flexible. Mrs. Robinson dealt with Jason H on a contract recruiter screen that led to a missed background check email from IES.
Customers give mixed marks on speed quality price and communication which explains the overall standing. Some appreciate the outreach efforts and staff flexibility while others run into follow-through problems like unanswered emails after initial contacts. The low volume of feedback leaves room for improvement on consistency across jobs. DIRT Score 2.3 from 13 reviews on Finds.
DIRT Score Breakdown
13 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Jason H reached out to me about a contract recruiter position. We had a brief phone screen and he asked me was I still interested after speaking with him, I said yes. He told me that I would receive an email from the background company IES the next day and I never received the email. I sent him a message letting him know that I never received the email. He never responded to the message. I called him this morning and left another voicemail. He still hasn’t responded. They reposted the position, I applied again because I’m definitely qualified. They rejected my application. This has been the worse experience ever. Jason basically ghosted me. No explanation or anything. I’m going to tell everyone about my experience and the lack that of professionalism.”
“GTS has a fabulous community outreach program that allows their employees to select and volunteer at a nonprofit for a day. And does this group know how to help! Not only did they pour a lot of sweat equity in helping the Central Texas SPCA with some much needed landscape clean-up and social time with the dogs and cats, they also helped supply us with many items from our wish list. Everyone who came out were incredible and to see such great energy and communication between all of them is a testament to the core values of GTS Technology Solutions.”
“I worked with GTS to start my tech career and it was a phenomenal experience. The people I worked with like Tracy and Audra made it very clear that they actually cared about my experience and my prospects. In addition for the wonderful support I received from their staff the opportunities which I took advantage of while working with them allowed me to grow in such a way that I have now landed my big money tech dream job. I've enjoyed the experience so much that I would actually go back and work with them again the next time I'm considering making a big change in my career. As long as you work hard for them they will take care of you and you can grow.”
“GTS provided great service for us as we organized an outreach for high school girls. Ben went above and beyond to get our needs taken care of, and he was very flexible with his schedule so that we could make arrangements at our convenience. He and Tracie listened to our request, and they were responsive to our emails. They communicated plans so that all members of the team were informed, and plans were implemented successfully. Working with them was a pleasure!”
“GTS is a company that cares about their customers and their employees. With a small company feel, and a dedication of giving back to the community, you feel like you are part of the family. GTS is committed to their mission of "Giving Through Service" and encourages staff to serve in projects that are meaningful to them with support from the company. Great company!”
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