Medxcel Fac. Mgmt & Ascension Seton Med

Medxcel Fac. Mgmt & Ascension Seton Med operates from Austin, Texas and centers its HVAC work on healthcare facilities such as hospitals and clinics. The outfit has spent more than a decade serving only that industry across multiple states, handling the mechanical systems that keep medical buildings functional. Their approach draws from deep experience with the strict standards and round-the-clock needs of patient care settings, so the mechanical side of operations stays out of the way for doctors and nurses.

They manage HVAC repairs and upkeep in medical buildings by sending technicians to address issues like temperature control and air handling in operating rooms or patient wings. Reviews mention specific encounters such as a driver named in a construction zone incident with plate BIT559 who showed odd behavior, an interview process led by Shala George that involved background noise from children and abrupt questioning, and payment disputes where contractors like those led by Terris Ayres were left waiting on bills. These HVAC tasks often involve coordination with hospital staff to avoid disrupting care, though reports also note problems with internal support for workers and overall follow-through on obligations.

Customers and contractors point to repeated problems with communication and reliability that drag down the results. Reports highlight rude interactions during hiring, refusal to pay vendors on time, and unsafe driving from company vehicles, all of which show up across the feedback. Such patterns in speed of response, quality of service, and fair dealing explain the low standing without any offsetting strengths mentioned. DIRT Score 1.67 from 16 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Very odd behavior from a driver of one of their vehicles. In a construction zone he refused to let me over from a lane that was ending. He then proceeded to flip me off? I am not sure if he was drunk or just upset with not knowing how construction zones work? His license plate was BIT559”

“If you want to waste your time apply ! This company blew me up in the late evening hours to have a phone interview with Shala George. I couldn’t hear anything in the background due to the interviewer’s children yelling and crying. She was very rude , didn’t apologize. Just asked me questions that she could hardly pronounce. Before I could say thank you , she hung up the call . I’ve received 6-8 spam emails asking me for personal info after ! I would advise to run and don’t look back ! Unprofessional company”

“Very bad company to work for not support from colleagues or boss.”

“Beware as a contractor get payment up front they do not pay their bills. We have put them on a permanent prepay only across all of our locations.”

“Yeah its pretty alright, the guy at the desk is a bit rough tho.”