Quality Living Services

Quality Living Services works out of Austin, Texas, handling heating and cooling jobs for homes and businesses across the city and nearby spots like Round Rock. Their focus stays on air conditioner repairs and replacements, heating fixes and upkeep, duct work including repairs and maintenance, plus energy audits to spot efficiency problems. Austin summers hit hard with long stretches of high heat that push systems to the limit, while winter cold snaps can leave older units struggling, so the crew stays ready for whatever the weather throws at local properties.

They respond to service calls by sending techs such as Alex who runs full system checks even on what looks like a minor issue, and KC who handled complete winterization jobs through the City of Austin Energy program from start to finish. One homeowner got a new HVAC setup installed years ago and then had Alex return to restore proper function during a recent outage. Another called on a Friday afternoon around three when the air went out, received quick phone advice first, and still had Alex arrive the same day to get it running again. The crew moves obstacles as needed, finishes fast, and leaves every workspace clean without extra mess.

Homeowners stick with them for showing up on time, explaining options clearly, and delivering solid fixes that hold up without surprise costs or repeat visits. Reviews highlight the steady knowledge from techs who handle both emergency repairs and routine maintenance the same way, plus the clean and considerate approach on every job. Speed on those hot weather breakdowns and honest communication build the repeat business over years. DIRT Score 5.0 from 297 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“The QLS team is very knowledgeable and responsive to calls, requests, and service. They installed a new HVAC system for us 3 years ago. They came out this past week to service our unit that was not working correctly, seemed to be a simple fix, however Alex conducted a full system service and test. In doing so, he discovered an issue with our outside unit. After discussing a future issue, he replaced the part which will prevent us from having issues this summer with the expected heat. Alex was very professional and respectful throughout the service call!”

“I cannot rave enough about KC & now Alex. Last year, we had our home winterized via the City of Austin Energy's Winterization program. From start to finish QLS extended expert, professional, knowledgeable and off the chart services - in every way. We are still singing their praises. When I noticed our weep hole dripping water, I called and KC had Alex out asap, thinking it was A/C related. Alex arrived with a big smile and within seconds, says, "Where's your water heater?" Voila, I showed him and then we noticed water in the drip pan. He is a consummate A/C professional and immediately says, "I have the plumber for you." WOW. He diagnosed the issue within minutes. I ran to my purse to joyfully give him a cash tip for being amazing - insisting he take it. I am officially wowed by QLS and everyone on their team. Please let them know we highly refer them for your needs. Note: I do plan to use them by early summer for our A/C check. Yes, they are this fabulous. I genuinely feel well-cared for and very much look forward to giving them A/C business.”

“I've been using QLS for several years now and have been very happy with them. Today (a Friday), I called them about 2:30 pm that our a/c wasn't working. They had me try a couple things at home, which didn't work, so I called them back. Even though it was now about 3 PM, they scheduled Alex to come out. He got to the house at about 7 pm, spent a good hour, hour and a half, and resolved the problem. Alex was very nice, as he always is, and never complained about being there so late on a Friday. Thank you Alex and QLS.”

“Very professional and considerate company. They were on time and got things done fairly quickly. Wherever they needed to get to (under sinks, etc), they moved things, no problem and put everything back neatly. They left their workspaces completely clean and asked our input for anything that became an issue. 10/10 would recommend.”

“Greg was very professional and knowledgeable in assessing our mini split needs - we would definitely use QLS in the future. Also, Ian did a really good job on the installation”