Wansley Refrigeration

Wansley Refrigeration works out of Austin, Texas, and centers its efforts on HVAC repairs and installations for homes across the area. The company takes on jobs involving new equipment like wine chiller units as well as fixes for systems that struggle when temperatures drop or when equipment ages. Their technicians handle both standard residential cooling setups and specialized items such as walk-in coolers. Austin weather brings long hot stretches followed by occasional freezes, and these conditions often lead to calls about units that stop performing right or need steady maintenance to keep running through the seasons.

Technicians like Christian get sent out to troubleshoot wine chillers that quit working once outside readings fall below 35 degrees after earlier attempts fell short. Christian and Spencer have repaired HVAC systems together with walk-in units, completing the tasks in a direct manner that homeowners noted as efficient. Bailey and Anthony typically reach jobs within a day of the call, charge amounts that stay reasonable, and sit with customers to break down what needs attention along with clear choices for the next steps. They focus on keeping older HVAC equipment in order by answering questions on the spot and avoiding extra work that does not address the real problem.

Homeowners mention the same points again and again about how fast a tech arrives, how the prices line up with the actual repairs, and how the crew explains options without pressure so decisions feel straightforward. The quality shows up in fixes that hold through weather changes and in the way techs treat aging systems with care rather than pushing replacements. This pattern of quick arrivals, solid results, and open talk about costs and fixes adds up across the jobs. DIRT Score 4.6 from 28 reviews on Finds.

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“We used Wansley to install a new wine chiller unit in our home a couple of years ago and were having trouble with it when the weather got below 35 degrees outside. They came a couple of times last year to address, but no luck. This year they sent Christian to our home to look at the situation to see if it couldn’t be resolved. I won’t know until the next time the temp drops if it’s been fully resolved; however, Christian took the time to explain what he thought was causing the problem and came back with a part which hopefully fixed it. In addition, Christian called a week later to see if the unit was still working properly, which it is. I have found Bailey (the new owner), Jack and Christian pleasant and knowledgeable to work with and would recommend them if you are looking for a new wine chiller or other HVAC needs.”

“Giving a shout out to Christian and Spencer. They came to fix my hvac and walk in. Super professional, transparent information, quick and quality work. Highly recommend.”

“Wansley has always been able to get a tech out to my place within 24 hours, and their pricing has been very fair. Both Bailey and Anthony are great. They're very knowledgeable and spent the time to answer any questions I had. Highly recommend these guys.”

“I am very happy to have such a great company to maintain and fix my aging HVAC. Bailey is so helpful, courteous, prompt, and reasonable in all aspects of keeping my system in working order. Bailey takes the time to explain what is happening and offer choices that I am comfortable with. He is very knowledgeable and truly values his customers!”

“Tried to get them to come out for a routine check in April (before the heat wave) and they never followed up after I scheduled. Called them again yesterday for service after unit failed and was scheduled for following day. After nobody showed today or called by mid morning, I called. I was told they had someone out sick and wouldn’t be able to get to me. When I tried to talk to her about the pattern of non communication and that it would have been helpful to get a call from them, so that I could make other arrangements, she told me that I was being condescending and that she wasn’t the one who took my call the previous day. Why does it matter who took the original call? She kept talking over me and refused to hear or try to understand the feedback. My mother had them give her an estimate on installation of mini splits last year, but couldn’t get a call back either. She was ready to give $$$! I know AC business is busy in Austin, especially in the summer, but I don’t understand the lack of customer service and poor communication. Definitely not trying them anymore. I ended up going with another company who responded quickly and called me with regular and polite updates.”