Braeden Hensley A/C & Heating

Braeden Hensley A/C & Heating runs as a family operated business out of Center, Texas. They specialize in heating and air conditioning services for homes and shops in the area. With more than ten years of experience under their belt, the crew handles everything from routine maintenance to full installations. East Texas weather keeps them busy, with long hot summers that test air conditioners and the occasional winter chill that calls for furnace work. Homeowners here often need reliable help when units break down after years of neglect, and the outfit also tackles indoor air quality jobs along with blown in insulation to keep systems running right.

Technicians like Mike meet customers at the last minute to walk through projects such as fitting out a new 50 by 100 shop, staying patient while folks figure out what they want and need. Heather handles payments in the office with straightforward politeness. Other calls involve getting neglected air conditioners back in shape after previous owners skipped service, including coil cleaning on units that sat untouched for too long. They take on heat pump repairs, boiler work, mini split installs, and package unit fixes across both homes and commercial spots, showing up with the tools to handle whatever the weather or old equipment throws at them.

Customers keep coming back for the clear explanations and steady follow through on jobs, though a few have flagged concerns over tech suggestions or how drivers act on the road. Feedback highlights solid quality on repairs and fair pricing when the work gets done right, with communication that helps during big decisions like shop builds. The score sits where it does because results vary by the specific tech and call. DIRT Score 3.82 from 30 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“At 1pm today 12/18 i watched one of the drivers rudely force an old timer out of the way almost making contact with him. the farmer had his blinker on and politely asking to merge. your driver kept looking out his passenger window purposely ignoring him. what a p.o.s. you can clearly see the farmer angling to merge. what courtesy you showed wow”

“Henscey Electric & Ac Conditioning did a great job. First time to use them and I’ve lived in liberty county (Dayton ).my ac unit hasn’t been Serviced in a while. I recently bought this current home I’m living in. Previous home owner did not take care of the Ac unit. I decided to use them and they did a great job. Very informative & showed up promptly. Really recommended them.”

“Service tech is dishonest. The tech told me that I needed to get "Awesome stuff spray" in order to clean the coils because what they have on the truck does not work and only makes the coils smell good. I did as suggested and my husband came home and spent 1 1/2 hours cleaning the coils. I noticed later was charged $60.00 for the tech brushing the coils. WHICH HE DID NOT DO my husband did it! I was a repeat customer. I will never use these liars again and will spread far and wide not to use them. DISHONEST! - Amy Fant **UPDATE: I posted the above after my husband called on 7/25/16 and was told there would be no credit for the "coil brush". I just received a phone call , on 7/28/16, that they are in fact going to credit the $60.00 charged. I appreciate the credit since the work was never done.”

“Mike was very helpful when we were indecisive of exactly what we needed or even wanted in our new 50x100 shop. He was patient and walked us through the project. We appreciated him coming out last minute to give us quote. Went into the office to pay and Heather was polite and happy to assist.”

“I have used Henscey Electric & A/C Co. for 30 years for my home and for the business I work for. Both Pat and his employees are real professionals They are fast on complete installations, or for finding a problem and fixing it. I've had 2 homes done with no problems. At work, 3 systems were installed with the same satisfaction. It's a great company.”