Quality Refrigeration & Air, Llc

Quality Refrigeration & Air, Llc handles HVAC work across Houston and nearby spots like Spring. They've operated since 2011 as a local outfit focused on keeping homes and businesses comfortable through the area's hot summers and mild winters. The crew covers both residential and commercial needs with a fleet ready for quick responses. Licensed and insured, they emphasize straightforward service without unnecessary upsells, drawing from years of hands-on experience in the region where humidity and heat put heavy demands on systems.

Their work includes AC repairs, furnace fixes, full system installations, annual tune-ups, and duct replacements. One customer had all attic ducts swapped out on a big job that took the crew a full day to complete, followed by a check from technician Brandon to confirm cooling across rooms. Another case involved swapping a control board on an upstairs unit after a two-day response time. They also manage emergency calls around the clock, indoor air quality setups like filters and UV lights, and heating maintenance to handle occasional cold snaps. The team aims to diagnose issues on site and get things running again without dragging out the process.

Reviews show a mixed record on results, with some homeowners praising fast arrivals and fair pricing that avoided extra charges while others reported ongoing problems like leaks after installations that required multiple return visits without full fixes. Speed and communication earned nods in positive cases where technicians stayed professional and focused on client needs, though quality consistency drew criticism when issues lingered over months or years. DIRT Score 3.41 from 24 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“We used Quality Air last summer.We had all duct work in the attic replaced, a $4500.00 job. The men replaced all the ducts it took a full day. They came back the next day to see if the a/c was cooling properly. We did have 1 bedroom that wasn't cooling at all, so Brandon said he would be back in a day or two to fix it. I'm still waiting, we have called 5 or 6 times noone has even attempted to get back to us. I will definitely not recommend this co. To anyone & will tell everyone I know not to use them, you see I was born & raised here & know everyone, My dad had an electric co. Here for many years so I'm well known. I think it's ashamed that I over paid for a job that was never finished.”

“Fast, reasonable, and professional. Does not over charge tries in everyway for best interest to client!! Will recommend to everybody”

“Nice people, but my dad's AC has been leaking from the FIRST day they installed it on 8/10/2021. Several return trips (and additional charges) later and still no resolution. The photos were taken 1/2/2023”

“I never post negative reviews for companies. But “quality” air does not even deserve one star. Not once but twice, a year apart.. 2024 I call about my upstairs AC having issues. They came out (took them 2 days) and they replaced a control board. It was a warranty item. But it was going to take a week for the new replacement part. They said they had one at the shop, that he “thought” was new. It worked. 2 months later I started to have the exact same issue. I called Brandon 4 times left a voicemail multiple times. He finally got back to me after multiple days. He told me to call the office and schedule through them. I did. They “put” me on the schedule for the next day. Nobody ever showed up and I called and left multiple voice messages on Brandon’s (personal cell) and at the office. Fast forward to may 2025.. again started having issues with AC. I called them on a Monday, they called me back and Scheduled a time to come out the next day. Nobody ever showed up. I called the office (the same number that scheduled my appointment). Multiple times a day and left voicemails. Callled Brandon personally and left voicemails. Nothing. Nothing at all. I told them I had kids, which one of them was a baby. The up stairs was almost 90 degrees for 6 days. The are a very sketchy company. I chose them because. They are a local company to Winnie. Again, I never leave reviews, and especially don’t leave negative reviews, but I must do it for this company. Call Sumrall air conditioning in Beaumont. They came out the next day. Fix my issue within 20-30 minutes. For a great price. Don’t do business with this people.”

“WARRAN ELECTRICS RECOMMENDED ME & THESE PEOPLE SUCK. VERY DISHONEST RUDE PEOPLE.”