Control Tech

Control Tech operates out of Boerne, Texas, where they focus on HVAC work for local homeowners. The area deals with intense summer heat and occasional cold snaps, so reliable heating and cooling systems matter a lot. They cover service calls across Boerne and into the San Antonio region, handling everything from routine checks to full system replacements in houses that need better performance during peak seasons. Their crew knows the local construction styles and how older homes often struggle with duct issues or outdated units that drive up bills fast.

They handle AC installation and repair along with heater maintenance, heat pump work, furnace fixes, duct cleaning, and thermostat replacements. Techs like those mentioned in reviews have gone through homes to check fifteen-year-old systems, review wiring and controls, then recommend updates that fit both current use and future needs without overcomplicating things. Customers noted jobs on ductless mini-splits, full heating repairs, and indoor air quality setups where the team kept systems running smooth after years of wear, fixing performance problems in homes built over a decade ago through careful inspection and targeted fixes on lighting controls and low voltage setups tied to the HVAC.

Homeowners keep coming back because the work shows solid quality on repairs that last and clear communication about what needs doing next without surprise costs. Speed on service calls and fair pricing on maintenance plans stand out in feedback, along with techs who know the full picture of a house from construction details to ongoing needs. That steady approach builds trust over time even when scores reflect room for improvement on some jobs. DIRT Score 3.81 from 25 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Captivate is an unmatched company to work with. We started our project with Captivate when we were still in the design phase of our new house. They worked with us on our project to create a tailor-made smart home. They laid the groundwork to achieve our goal of having a true state-of-the-art smart home. Everything from the initial first meeting with Tom, to picking out our equipment, to communicating with our builder. The whole Captivate team including design, install, service, etc., is top-notch and we couldn’t be happier to have worked and will continue to work with them. Would highly recommend to everyone. All around great experience!”

“Tom B. did an in home review of my 15 year systems. Tom’s history with my home’s construction, software, sound system, wiring, security, low voltage lighting, etc was outstanding! His recommendations were spot on to our current and future needs. Thank you!”

“Our home was built 11 years ago, and the lighting and home technology system that was installed continues to perform extremely well. Captivate provides excellent service and support for maintaining our electronic and lighting needs.”

“Bret Wells worked with us from the beginning until the turn over. He made our system super easy while using the most current and updated technology. I was concerned that the system would be super complicated but it’s easy and incredible. All of the Captivate Team are friendly, hard working, and were wanting to make sure that I understood the operations of the equipment and that they exceeded my expectations. They all did. There is nothing that they could have improved. I highly recommend Captivate. I know I will be a Captivate customer for all my AV needs from here forward. Thank you Bret and ALL of your Captivate Team. Well Done.”

“So many great things to say about Captivate. We have been working with the employees from Boerne office. In our experience , the team at Captivate is very professional and relational, knowledgeable, and friendly. They are responsive to any needs or concerns that we have. Their ability to remotely work on our systems is a definite advantage. I highly recommend Captive for anyone with audio or video needs.”