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Russell Mcclure

HVAC Contractor · Boerne, TX

Residential
Active

About

Russell Mcclure handles HVAC work out of Boerne, Texas, where the summers hit hard and keep systems running nonstop. Homeowners in this area deal with intense heat, high humidity, and sudden weather shifts that put extra strain on air conditioners and heating units alike. Common problems include clogged filters from local dust, worn compressors from long cooling seasons, and duct issues in older homes built to handle Texas conditions. Without reliable service, bills climb fast and indoor comfort drops during peak months. Russell Mcclure steps into that spot as a local operator focused on keeping equipment running through those demands.

He takes on full HVAC jobs including new unit installs, routine tune ups before summer, emergency repairs when units fail in the heat, and duct cleaning to improve airflow. Homeowners get straight assessments of their systems, replacement parts that match the original specs, and work done to handle Boerne's mix of hot days and occasional cold snaps. The process starts with checking the current setup, explaining options in plain terms, then completing the fix or install without dragging it out. This covers everything from basic filter changes to full system overhauls in residential properties around the area.

Reviews highlight consistent follow through on calls, fair pricing on parts, and systems that hold up after the work is done. In a market where AC failures can leave houses uncomfortable for days, that record of showing up prepared and finishing jobs right stands out. Homeowners note fewer callbacks and equipment that lasts longer under local conditions. DIRT Score 5.0 from 3315 reviews on Finds.

DIRT Score Breakdown

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3315 reviewsView on Google

4.7

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What Customers Say

I cannot recommend this dealership enough! Oh boy, that truck sounds incredible, and the entire buying process was incredibly smooth and fast. We were in and out within an hour — truly the quickest and easiest truck purchase I’ve ever experienced. From the moment I arrived, they had the perfect trucks pulled and ready to go that matched exactly what I was looking for. The salesperson showed me a few options, but it was clear they understood precisely what I wanted. The paperwork was already prepared, my trade-in was handled seamlessly, and everything was wrapped up before I knew it. A huge shoutout to Andrew, our financial advisor, who made the whole process stress-free and efficient. No pressure, just professional service from start to finish. If you’re in the market for a truck and want a fast, no-hassle buying experience with great vehicles and an outstanding team, look no further. Highly recommend! In and out in under an hour 10/10 would buy here again! 🚚

I want to take a moment to express my sincere appreciation for the efforts put forth by both Robert Lucio and my salesperson, Chad, throughout the process of finalizing my purchase of a 2026 Ford Expedition Active. What initially began as a less-than-ideal experience was ultimately turned around in a way that reflects very positively on their professionalism and commitment to customer satisfaction. Robert stepped in promptly and demonstrated a high level of accountability and ownership. His follow-up was immediate, consistent, and purposeful—he did not allow any gaps in communication and remained fully engaged until a resolution was reached. His diligence, transparency, and ability to execute were instrumental in restoring my confidence and bringing the deal to a successful close. Chad was equally impressive in his approach. From start to finish, he maintained a courteous, respectful, and professional demeanor. He was attentive without being overbearing, knowledgeable without being pushy, and ensured that I felt comfortable and informed throughout the process. His conduct is exactly what I would expect from a dealership representing a brand with strong manufacturer recognition and high customer service standards. Together, Robert and Chad exemplified what a customer-focused experience should look like—responsive, solution-oriented, and professional. Their efforts not only salvaged the transaction but left me with a positive impression of the dealership moving forward.

Had another amazing experience with Ford of Boerne! I came in with just me and my baby, and Chad was so accommodating—letting me check out every vehicle I was interested in without any pressure. Chad and Tristian made the whole process quick, smooth, and straightforward with no runaround. This is our second time purchasing here, and it’s just as great as the first. Highly recommend if you want an easy, stress-free car buying experience!

I am writing to provide updated feedback about my recent truck purchase, and to be clear, my experience on Saturday June 13th, was unacceptable. To start, Chase(salesman) and Andrew(Manager)provided excellent service on Friday. They were professional, efficient, and made the process straightforward. Unfortunately, that positive experience did not continue the following day. I was told on Friday that I could return Saturday morning to finish paperwork/payment and pick up my truck. While on the way to the dealership with my wife, I was then informed the truck would not be ready until around 12–1 PM. This lack of communication was the first issue. After arriving and sitting down with a different manager, I was unexpectedly told that the previously approved payment method was no longer acceptable. This forced me to spend approximately 40 minutes on the phone with my bank increasing my debit limit. I ultimately paid in full with cash, but this was not what was agreed upon and could have easily been handled in advance. The delays continued after that. Around noon, I was told the truck would instead be ready between 2–3 PM due to detailing delays. My family and I, including two young children, were left waiting for hours with no clear timeline or proactive updates. When we returned at 3 PM, we were again made to wait. Chase did not come out until around 3:35 PM, and even then we were told it would be “10 more minutes.” We did not leave until 4 PM. It was obvious the detailing had been rushed. Additionally, the walkthrough that was promised on Friday never happened, and I was left figuring out basic adjustments, such as fixing the headrest, on my own in the parking lot. Overall, the level of service, communication, and organization on Saturday fell far below expectations and was a complete contrast to what I experienced the day before. Because of this experience, I have lost confidence in this dealership. I will not be returning for service, and I will likely take my future business elsewhere when purchasing another vehicle for my household. I love the truck but the customer service was sour and ruined the experience that was full of excitement.

Alan sold us our new Ford Expedition, the process was smooth. He gave me all the details I requested since I was coming from 2 1/2 hours away to make a purchase. He sent me videos as well and was very prompt! Very happy with my vehicle and the service we received!

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