Reliance Refrigeration & Restaurant Supp

Reliance Refrigeration & Restaurant Supp operates out of Bowie County, Texas as an HVAC and refrigeration outfit that handles commercial kitchen work. They focus on equipment for restaurants and food service spots, bringing in their own crews for HVAC repairs and related installs. The business covers design, sales, and full service on refrigeration units along with kitchen setups. Their technicians handle everything from routine fixes to bigger replacements, and they stock parts for major brands to keep operations moving in local eateries. Homeowners and business owners in the area turn to them when cooling systems break down or when they need upgrades to handle Texas heat loads on commercial spaces.

Their crews respond to service calls for HVAC and refrigeration breakdowns in kitchens, showing up to diagnose issues like failing compressors or airflow problems without shutting down the whole operation. Technicians handle equipment swaps and repairs on site, including work with plumbers and electricians when needed for complete jobs. Customers mention quick scheduling for appointments and techs who arrive on time to get units running again. One review noted fast replies when service was needed, while another highlighted how the team knows their way around restaurant gear to avoid extra downtime during busy periods. They also sell supplies and smaller items for both commercial and personal use around the county.

Customers keep coming back for the prompt scheduling and knowledgeable techs who explain fixes clearly on HVAC and refrigeration jobs. Reviews point to friendly responses from the start and solid work on service calls that keeps kitchens up and running. Speed and communication stand out as strong points for many, though a few note delays on quotes that affect trust. The mix shows steady results on actual repairs and installs in Bowie County. DIRT Score 3.76 from 14 reviews on Finds.

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“I recently had the pleasure of working with Reliance Refrigeration, and I must say, the experience was top-notch. From the moment I reached out, their customer service was friendly and prompt in answering my queries. They scheduled an appointment for me quickly, and the technician arrived right on time, which is always appreciated. The technician was knowledgeable and professional, clearly explaining the issues and providing a detailed breakdown of the repair options. The work was done efficiently, and the pricing was fair with no hidden charges. They also took the time to ensure that everything was working perfectly before leaving, which speaks to their thoroughness and commitment to customer satisfaction. Overall, Reliance Refrigeration provides excellent, reliable service with skilled technicians. If you’re looking for fast, trustworthy repairs, I highly recommend them.”

“Reliance, was not reliable in my case. Could not deliver a simple quote.This spoke volumes to me that if they were unable to deliver a simple quote, they would be unable to deliver the service that I required.They actually did me a favor by showing just how un-reliable they were.They were big on promises to deliver the quote, but upon delivery of the quote came up short Thank you!”

“We are so fortunate to have this store in our area. Yes, you can come here for bigger items and restaurant supplies. But I shop here for my personal needs. I find fun items to use while cooking or grilling out. I like buying some of the smaller / individual items to serve from for parties or guests. They are so cute! Plus, the staff is friendly and helpful. Worth the trip to Nash.”

“Reliance Refrigeration thank you for the great customer service. The technicians are great with lots of knowledge. Also thank you guys for responding fast when I needed service.”

“Honest and reliable management, top-notch technicians, and they're available 24/7.”