Brown Town Air Conditioning
HVAC Contractor · Brownsville, TX
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What Customers Say
“When our air conditioner unit stopped cooling and started making a weird noise I didn’t know what to do. I remembered a nice lady I spoke to at a booth and looked up the business. Even though it was late they answered. They told what to do and that they would call in the morning. They called at around the time stated and gave me an eta. The last business I used told me a time but didn’t show till hours later. I was so happy when someone showed up within the time frame they gave me. The man was very nice and checked my thermostat then went to check the unit. He saw the problem and fixed it immediately and once he was done to let me know. The price was very reasonable and straightforward. He even put notes on the invoice about what he did and everything. Definitely gonna recommend them and call again when our AC needs work.”
“These guys came out through our home warranty so I didn’t get to pick them and you shouldn’t either. The unit is mostly working fine just not sending cold air to one of the zones but the tech filed a report saying the whole unit needs to be replaced and also reported mold everywhere. Mind you we just recently bought this house and had a professional mold inspector and home inspector find no issues. This guy then proceeded to tell my wife on his way out the door that we needed $40k worth of work and the warranty company wouldn’t cover any of it, setting her off into an emotional tail spin. Just a ridiculous level of shadiness, never hire these guys if you can help it.”
“Matthew came out to the house to inspect a clogged drain line. He did amazing work. He blew out everything. Even suggested a Google nest thermostat with a sensor. Which we bought through Amazon. Matthew has a great personality. He really knows his stuff. And I would recommend this AC company to everyone that wants an honest reliable trustworthy company and technicians in their house. Thanks a lot Matthew you are awesome. Hope your business continues to grow you deserve it. Even came out next day.”
“Mike was respectful, friendly and let me know what he was doing during each part of service call. He asked questions about the equipment to have a broader understanding of the age and potential issues. He tended to the needs of the call and establishing a new customer relationship. I will be looking forward to a long term relationship with Brown A/C due to my first impression with Mike as their associate and representative.”
“Brown Air Conditioning & Heating did a wonderful job installing our new Central AC system! They communicated well and let us know what to expect throughout the process. Highly recommend. Thanks guys!”
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