Comfort Tech RGV

Comfort Tech RGV operates as an HVAC contractor from its location at 1724 Boca Chica Blvd Ste 204 in Brownsville, TX. The business lists over 40 years of experience in HVAC service and states it handles a wide range of professional services. Its posted schedule shows operations Monday through Thursday from 9 a.m. to 7 p.m., Friday until 7 p.m., Saturday until 3 p.m., and closed on Sunday. The company profile indicates it is claimed and includes three photos along with place topics that rate responsiveness at two out of three.

Reviewers describe work that includes full installations of indoor and outdoor units along with duct replacement, maintenance visits to address leaking units and motor failures, prepaid filter changes on multiple systems, and quotes for new systems. Mr. Cepeda handled a maintenance call that located both a leak and its source, while another visit by the same technician addressed ongoing AC issues. Some customers reported water damage appearing after copper line work on a 2023 installation, delays in follow-up after an initial diagnosis, and a no-show for a scheduled estimate with Ramiro. Positive accounts mention quick completion of a new unit install in a few hours and approval of financing for replacement equipment.

Service details from reviews and the profile cover response times that range from same-day arrivals to repeated follow-up calls without replies, along with pricing described as affordable by several customers. The business covers the Brownsville area and has been used for ongoing maintenance over periods of three years by repeat clients. Communication issues appear in multiple accounts, including requests for filters that went unanswered and late arrivals past the agreed time on a maintenance job.

Google shows a 3.9 rating from 13 reviews, with recurring comments on installation quality, maintenance reliability, and inconsistent follow-through. DIRT Score 2.6 from 13 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I had Comfort tech install two new units inside and out. Had everything replaced including the ducts. All work was completed in the summer of 2023. I spent around $20,000 and now i have several water damage spots in my ceiling from the copper line running between the inside and outside units. After a week of calls and texts they finally came out and confirmed it was the copper line and someone would call me. It’s been another week and they are ghosting me. I would not do business with comfort tech. They do not stand behind their work and they do not provide quality customer service.”

“Today 02/07/2025 I had Comfort tech at my home fixing some issues with my AC, can’t stress enough how reliable and honest they’ve been in my experience while doing business with them. Highly recommended. 9 mos earlier Mr. Cepeda came in for a maintenance call since my AC was leaking, he not only found the problem but found the origin of the problem. Highly recommended, honesty and integrity at best.”

“We prepaid for the entire year for simple filter changes 4x yearly, and 1x for service to our 3 until for flush and maintenance. I have had to chase them down every single time it is time for filter change, most recently just asking to leave the filters for us to change ourselves even though we paid to have them changed and nothing..no communication, no filters, nothing. This is the worst customer service, lack of, I have ever received from a company and would never recommend them!”

“Great service on installing in new unit. Came by and had new unit installed in a few hrs. Awesome job”

“Called about new hvac system. They were supposed to send me an email about financing. Never got it. Ok set appt with ramiro to come to my house and get a estimate. No call. No show. Unprofessional. Ill go elsewhere.”

“My AC stopped blowing cold air so my landlord called this company for the maintenance; the guy that came to check it out acted strange; he drives a black sporty car; when I was speaking to him, I don't know what it was, if it was because I spoke in English to him or I don't know, but he looked at me scared the whole time. He was supposed to show up at 4:30 but got there at 5 something pm and told me it was the ac motor that stopped working and that the parts store had closed so my family and I had to spend the whole night in this summer heat. They did show up the following morning and fixed, but that was a horrible experience, having to wait.”

“I’m so happy I chose Comfort Tech to install my new AC. Great value, professional service, and nice cold air. I would highly recommend to my friends and family!!”

“Came by, gave me a great quote, and got me approved. Really enjoying my new AC. Thank you Comfort Tech!”

“Very professional and responsive company. They do what they say. Mr. Cepeda was very attentive”

“great rapid response, been dealing with them for 3 years”

“Great company! Very affordable prices!!”