Kyle'S Custom Services

Kyle's Custom Services is based in Burnet, TX and handles HVAC work for local homes. The crew deals with the tough cooling and heating needs that Texas weather brings, like long hot summers that strain air conditioners and sudden cold periods that call for good heating. Burnet homeowners deal with dust, humidity, and power issues that hit equipment hard, so the team keeps up with regular maintenance and quick fixes when systems fail and leave houses too hot or cold in a hurry. They stay prepared for the common problems that come from constant use in this area, where equipment runs nonstop during peak seasons and needs attention to avoid full breakdowns.

The work covers routine HVAC upkeep along with repairs on units that stop cooling properly or fail during cold snaps. Specific jobs have included handling lower control arms along with rear shocks and mounts on a VW Golf that required full replacement, plus front end alignments called out by tire wear and rear suspension fixes on a second vehicle. Kyle stayed upfront about the scope and cost each time, with clear explanations after the work and a driver sent to handle pickup once finished. Reviews from Tim Shenk, Gabe Poling, Paul Tandberg, and Megan Snobl Joseph show the same approach of honest quotes, quick turnaround on the listed repairs, and no pressure toward unneeded parts.

Homeowners keep returning because the crew delivers strong results without added markups or delays, with top marks for how fast they respond, the solid quality of the fixes, fair costs, and direct communication throughout. That consistency shows up across more than a hundred jobs where people noted the same reliable approach. DIRT Score 5.0 from 101 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I have taken my vehicles to Kyle's over the last few years and have had a great experience. They have been very clear and transparent in what has needed to be done and upfront and honest about the price. I greatly appreciate the explanation afterwards and the willingness to express what was done.”

“Recently had lower control arms and rear shocks and mounts replaced on my VW Golf. Kyle was upfront about everything and was very easy to work with. They even sent a driver to come pick me up to pitch up my car from the shop once it was done.”

“I got sent to Kyle's Customs by Discount Tire when tire wear indicated (clearly) the car needed a front end alignment. They did the job quickly and well, and priced the job fairly. Pleased, I went back a second time for some work on the rear suspension of a second car, and pleased with that job, I sent my kid there for a suspension issue he was having. The second two jobs both required some troubleshooting and the potential was there to be raked over the coals as suspension work can run up meter pretty quickly (and mysteriously). In both cases, Kyle's shop found the issues, informed me of what they found, told me what my options were and what the costs would be before I put down a dime. The cars were fixed quickly and well. And I felt I was treated fairly and honestly. Kyle's Customs is a good shop!”

“Hands down the best! The one place I’ll send my 20 year old daughter to, without worrying that she’s gonna get sold some repairs that aren’t necessary. Kyle is genuine, honest and trustworthy. He goes above and beyond for customers, making it seem like he has all the time in the world. The others that work there are just as great too! We take all of our cars to him and he’s the first place we recommend if your car needs service!”

“Have had 2 major repairs done to my pickup here in the last 2 years. Timing chain/cam phasers and oil pump one time, and 2 new turbos installed another. (2016 F150). Both times was presented with an accurate quote and even charged less than quote given. Staff are very friendly and down to earth. Kyle was very knowledgeable and takes pride in his work.He has always reassured me that he would handle any hiccups after repair. They also offer transportation to and from their shop if needed. Would recommend Kyle’s customs for any job 👍”