Continuous Comfort A/C & Heating

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I initially had my AC serviced due to no cool air blowing. Rachel setup an appointment quickly and Mason showed up a few days later. He was on time and very friendly. He asked me what was going on with my AC and started troubleshooting and found out the blower was working intermittent. He came back a week later with the new blower and a helper. He was done quickly and made sure the AC was working correctly. Unfortunately, after a few days I started to notice a squeeling noise when the AC was on. Rachel responded quickly to my request to check it out, she was able to squeeze me in for the next day with Mason. Mason showed up on time and was able to check the system and was able to resolve my issue. I was very impressed with the service and professionalism. I highly recommend them with the great service I received. Thank-you!”

“I have been freezing and fighting with my Honeywell Smart thermostat. Couldn’t get it to work. Honeywell said (after 36 emails of low temperature readings) and support telling me to pull the red & white wires and check the voltage. I said NO. Honeywell support said if you don’t want to follow my trouble-shooting steps, there is nothing more he could do! I returned Honeywell and got a new Google nest Learning Thermostat and Mason from Clearly Comfort installed it and so far my house is above 65 degrees. The kitchen oven has been a big help since Thanksgiving and now I hope my cat returns to other parts of my house. I was afraid she’d get too close to the open oven when she moved to the oven-door. I created a raised bed and she loves my big pot! Thankfully Mason was very patient while I called my son for the WiFi password and we finally got it all set this up! Great job!”

“Bekah of Clearly Comfort was awesome. I requested a previsit call as I may have not been home at the time of visit window, and she did just that. During her visit she was able to provide details along with photos of the issues with my AC duct. Very handy for future reference as a new home owner. Problem was resolved quickly and proper. Bekah was very knowledgeable and took the time to answer any questions I had of my AC system. Highly recommended technician 👍🏼”

“Clearly Comfort (3 stars) was contracted to repair my AC unit through my home warranty company. Scheduling was easy. However, the day that we scheduled for service we became weary that the technician was not going to show because we had approached the end of the “window” that we were given by Clearly Comfort of 12pm-3pm. We had expected that the technician or their dispatch would notify us that they were about 15min out but that did not happen. In our panic, we called Clearly Comforts dispatch/office 10 times with no answer and straight to voice mail. I had to call my home warranty company customer service in order for them to also call Clearly Comforts office, but guess what… they also did not have their phone call answered….about 1 min after my home warranty company tried I finally received a text saying that my technician was on their way….why not answer my 10 phone calls? Or return my phone call after my voicemail? Now for the positive and why the overall rating is averaged. Mason receives 5 stars. After he arrived and fixed the issue. I quickly realized why he was running late, he is overworked and more than likely underpaid. Great attitude and extremely professional. I must admit during our panic of waiting for a response from their office I had looked at the yelp reviews of Clearly Comfort and I was not impressed. However, all of the great reviews mentioned Mason. My mind was put at ease because I had remembered that I saw Masons name on my appt. Believe me, if you see Mason on your scheduled service, do not fret, you will not be disappointed by his level of expertise and knowledge. Do not let his age deceive you, his professionalism is that of a veteran not only as a HVAC tech but that of a true US Army veteran whose heart bleeds red, white and blue. If I could sum up Mason in one simple phrase: “All gas, no brakes”. Thanks for your service Mason! Ps. Clearly Comfort, hire more professionals like Mason and I’m sure your ratings will improve. Bottom line on bottom: 10 out of 10 do not recommend this company unless they can guarantee Mason will be on your service.”

“Phenomenal business. Very professional. Super responsive. Kind and understanding. Very good at explaining things. From everyone on the phone who helped set up the visit, to Bekah the excellent tech who fixed our problem, everyone at this company was top notch. Highly recommend!”