Dependable Plumbing

Dependable Plumbing operates in Poway, CA and handles HVAC work along with pipe repairs, leak detection, drain clearing, and cast iron replacements. Technicians Grant and Diego show up for calls on leaks that come and go, shower drain lines, and old piping systems that back up. The business draws from customer accounts where these technicians trace problems through multiple steps like snaking, venting access, and visual checks before deciding on fixes such as swapping out long sections of pipe or jetting drains at a preschool built in 1950.

Customers report Grant diagnosing an intermittent leak that only showed up sometimes and then fixing it on the second visit. Another time he walked through snaking a shower drain, checked the vent, and replaced a fifteen foot run after spotting heavy rust inside, which left the drain flowing without issues. Diego arrived quickly on a cracked cast iron job, set up a temporary fix, then completed the full replacement while spotting and repairing a second damaged spot during the same visit. At the preschool Grant jetted floor drains after wipes caused backups, returned when the issue came back, and cleared an additional section to stop the water from rising again.

Work happens with quick arrivals, clear explanations of options like material upgrades to avoid future rust, and attention to both temporary and permanent solutions on the same site. Reviews note efficient handling of old piping without extra trips in most cases, though one account described a technician applying a clamp to a garage leak and the office sending a bill for five hundred fifty dollars without a follow up call to schedule the full repair. Service stays local to the Poway area with responses on the same day or next morning when backups occur.

The record shows steady five star feedback on diagnosis and pipe work mixed with the one complaint on billing. Google lists a 4.5 rating from 48 reviews. DIRT Score 4 from reviews on Finds.

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“This is the second time I have used Dependable Plumbing. Both times they were outstanding. I had a hard to find leak, that only appeared some of time. Grant was able to diagnosis it and get to solution. 100% would recommend.”

“Grant from dependable plumbing did an amazing job replacing pipes for my shower drain. He went through a series of steps to diagnose the issue, tried snaking the pipe, and going in through the pipe vent. He provided all the details I needed to decide to replace a long 15-ft section of pipe. And so glad I did. The rust build up inside the pipe was unbelievable. The pipe was replaced with a better material to prevent this in the future. And my shower drain is working great now.”

“Huge thanks to Diego at Dependable Plumbing. He responded fast, found the cracked cast iron pipe, and handled both the temporary and final cast iron replacement with great care. Upon a visual inspection he caught another damaged section and fixed it on the spot. Professional, efficient, and very easy to work with.”

“We are a preschool in what was formerly a K-8 school. The school was built in 1950 to give you an idea that we are dealing with old cast iron pipes. The other afternoon water started coming up through the floor drains. Our custodian tried snaking the pipes to see if that solved the problem. After pulling many old baby wipes out, the problem still persisted. Grant from Dependable Plumbing was out Friday morning to jet out the drains. We thought the problem was solved, but started having some back up again. Grant came back and located another area and cleared that out as well. I am so grateful for the fast response and the commitment to finding and solving the problem. Grant cleaned up after all his work, leaving the areas cleaner than when he arrived. I have 2 recommendations: 1. Remind your employees that they should NOT flush baby wipes down the toilet!!! 2. Call Dependable Plumbing when said employees ignore the first recommendation! They are now my go to for plumbing issues!”

“AVOID THIS COMPANY AT ALL COSTS! My HOA sent Dependable Plumbing to address a leak in my garage. When the technician arrived, I asked for an estimate or a rough quote for the service. He claimed he didn’t know and suggested I call the office, which was closed for the day. The technician then placed a small SharkBite clamp on the leak and told me the office would call the next day to schedule a proper repair and provide a quote. The office never called me back. Instead, they sent a bill for $550 just for clamping the leak, without even providing a proper repair. Had I known it would cost this much, I would have never used this company. Save yourself some money and avoid Dependable Plumbing.”