Heating & Cooling Systems Designers

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Bought 3 split units that is their own brand. 2 went bad in the first few months and the owner refused to honor the warranty. Complete jerk. Do not shop here. Know you’re throwing your money away when their products go bad.”

“If you're looking for the widest selection at the best prices. Genie is your place to go. They have every style, capacity, and dimension. Their prices are unbeatable. They don't pretend to be Tiffany's. This is a warehouse, not a department store. If you prefer a Rodeo Drive shopping experience, Beverly Hills is just over the hill.”

“had an incredibly disappointing and frustrating experience with Genie Air Conditioning & Heating Inc. located at 15041 Calvert Street, Van Nuys, CA. This company thrives on false advertising and deceptive practices, leaving customers like me feeling cheated and ripped off. They lure you in with promises of competitive prices and professional service, but once you're committed, everything changes. The prices they quote online or over the phone are nothing like what you end up paying. They sneak in hidden fees, upsell unnecessary services, and leave you with a bloated bill that far exceeds your initial expectation. On top of that, the quality of their work is subpar at best. It’s clear they prioritize profit over customer satisfaction or integrity. They also have extremely poor customer service. When I tried to address the issue, I was met with dismissiveness and zero accountability. Save yourself the headache and avoid this place at all costs. There are far more reputable and honest companies in the area who won't exploit their customers with misleading practices. Genie Air Conditioning & Heating Inc. is the perfect example of a business that values money over trust. Customer service and salespersons are the worst. Especially Alexia and Chris Don’t go to Genie. Worst company ever Never buy A/C from Genie Air conditioning company. They never take care of the customers. No warranty of any kinds. The worst company I have ever seen it. If you are looking to buy any appliances don’t go to this Genie”

“Always have what I’m looking for and always nice chatting with the older gentleman with the sense of humor at the check out window. Clean and organized.”

“Best place to buy any Air Conditioner, great and quick service. Prices? Absolutely the best in whole North America. The owner? What a gentleman, gives discounts to those in real needs. Yes, come over and grab the best”