Austin Heat & Air

Austin Heat & Air runs HVAC work out of Rocklin. They handle tune ups and maintenance on air conditioners, commercial jobs that include duct work and unit replacements, plus full installs of new AC systems and furnaces for houses and business buildings. Reviews show they take on both simple check ups and bigger projects where old equipment has already failed multiple times.

Customers bring them in for proactive maintenance before breakdowns happen, commercial fixes on units that kept dying after earlier attempts, straight AC repairs, and complete replacements of air conditioners and heaters. Omar tried to keep old commercial units running instead of forcing new purchases right away. Seth handled repair calls, showed up on time, and walked through the problem before finishing. Moises Mendoza led a crew on a new AC and furnace install that stayed clean the whole time. Seth and Carlos have also rolled out fast for small issues like swapping a clogged filter.

They stand out for quick response, with one commercial replacement finished inside a week and another crew arriving in ten minutes on a same day call. Pricing comes in lower than several other companies checked by phone. Techs stay friendly while answering questions, keep job sites neat, and double check that everything runs right before they leave. Work covers both homes and commercial properties with the same level of care.

The company earns top marks across a large set of reviews, with repeated notes on professional techs, honest explanations, and solid results on installs plus maintenance. DIRT Score 4.9 from 107 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“My AC works perfectly fine, but I wanted to be proactive and get a tune-up/maintenance done before anything actually breaks. I asked around on Facebook for recommendations and got quite a few different companies suggested to me. I called several places to compare pricing, and Austin Heating & Air ended up being the most affordable option out of all of them. The technician who came out was a younger gentleman, and although I wasn’t home at the time, my husband was there and had nothing but positive things to say. He said the technician was very professional, friendly, and thorough. Not only did he inspect everything and make sure the unit was running properly, but he also cleaned the unit and even removed a whole black widow spider family that was near it! He took the time to explain everything he was checking and recommended a part that could help lower our PG&E bill because the AC sounded like it was overworking itself when running. We appreciated that he explained it without being pushy, and we decided to go ahead with the additional repair. I also liked that they offer a monthly maintenance plan with twice-a-year service visits. I haven’t signed up yet only because this was my first experience with the company and I wanted to see how things went first. After this experience though, I definitely feel comfortable using Austin Heating & Air moving forward whenever we need service for our AC or heating system. Highly recommend!”

“Since we had such an amazing personal experience with our home install with Austin’s, we decided to use them for our business as well. I bought a building in 2023 and the first HVAC company did duct work and tried to “fix” the old units but they kept dying. That’s when I decided to see if Austin’s does commercial work. They do! Omar came out and tried to piece together our Frankenstein units so we didn’t have to buy several new systems and he definitely tried his best but the units were too old. When we finally decided to replace the units they came out within the week and it was installed so quick that I didn’t even realize it was in…and our office is now cooling (and heating) amazingly!”

“I had a great experience working with Seth. He was friendly, arrived on time, and was very knowledgeable about AC system repair. He took the time to explain the issue clearly and made sure everything was working properly before he left. It’s hard to find someone who is both professional and honest, and Seth definitely exceeded my expectations. I highly recommend him to anyone who needs AC repair or maintenance”

“Moises Mendoza and his crew did a great job installing our new AC and furnace. They were professional, efficient, and kept everything clean throughout the installation. Moises was friendly, answered all of our questions, and made sure everything was working perfectly before leaving. I highly recommend Austin’s Heating & Air Conditioning and would gladly work with Moises again.”

“Oh my goodness, ten stars isn’t enough! I am so grateful that I had my new air-conditioning and new heater ordered and installed by AUSTINS last fall. They gave me the best quality with a great price and not only that but the customer service is truly 10 star. I was a little hot today and so I called AUSTINS, and SETH & CARLOS dashed right over, within 10 minutes— as they thought there was something to fix. But it turned out it was just my old filter which was FULL of lint and so they replaced it. Now my house is back to nice and cool. I felt bad to have bothered them for such a little thing, and it was truly my error, but they were so happy to help and told me again how to change my new filters. I am so glad that I chose Austin’s!!! Every single one of the team are the nicest people in the whole world!!!”