Goettl's High Desert Mechanical Inc

Goettl's High Desert Mechanical Inc works out of Camp Verde, TX as a straight HVAC outfit handling heating and cooling for homes and small properties. They focus on the full range of air conditioning and furnace work that keeps places comfortable through the swings in Texas weather. Summers hit hard with long stretches of heat that push systems to the limit while winters bring sudden cold that can leave older units struggling. The company carries a family history behind it which shows up in how they stick to practical fixes rather than quick patches that fail later. Local homeowners often face high energy bills from constant running equipment and breakdowns that hit right when the weather turns worst.

They cover same-day repairs for broken air conditioners and heaters along with full installations and replacements when units reach the end of their life. Maintenance visits help catch issues before they shut down a system during peak demand and they run 24/7 emergency service for those middle of the night failures that leave a house unbearable. Crews book jobs through calls or online scheduling and they handle both routine tune ups and bigger jobs like swapping out old ductwork or adding new thermostats. In Camp Verde the common calls involve compressors failing from nonstop summer use or furnaces that refuse to start after sitting idle through milder months so the crews stay ready with parts and tools to get things back online fast without dragging out the downtime.

Customers keep coming back because the work shows up on time with clear explanations of what needs fixing and costs that line up with the job instead of surprise add ons. Speed stands out when same day service actually happens and quality holds after the truck leaves so units run steady without repeat visits. Price gets mentioned as fair for the level of service while communication stays direct about timelines and options. That record of steady performance across thousands of jobs builds the kind of trust that matters when a system quits on the hottest day of the year. DIRT Score 4.76 from 2422 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“I am highly disappointed with the service, price, and high pressure sales pitch, and communication. During a maintenance call for my 700sf condo, the technician quoted me over $16,000 to replace a the furnace (not even the AC). The quote was for a furnace of 80,000 BYU, much bigger than I needed, but he also said he could offer me a "ghetto unit" for $13,000. At the time, my furnace was functional (but old). In addition, as part of this conversation, he told me that my unit was "dangerous" and that he should "red tag" it or someone could get sick. He did not red tag it or shut down the unit, but he left and called the gas company, who later showed up and confirmed there was no carbon monoxide. When the technician emailed me the quote with this information, he only shared generic, unlabe”

“Our serviceman John, was very personable and knowledgeable. After explaining the problem we were having the AC unit, he got to work on it. After diagnosing the AC, John explained clearly and carefully what problems he found. He then presented various options for correcting our unit. We selected an option to repair the existing unit, to make the house livable again. John was able to obtain for us, several options for replacement of the existing unit. We will give some serious consideration to this potential replacement, as our present AC is pretty old. Overall, our experience with John was excellent. We give him and Goettl’s a big thumbs up!”

“Raphael is great! Very personable. He can chat and focus on work at the same time and he explains everything that he is doing. If you need service, ask for Raphael and rest assured what needs done will be done. Goettls is kinda pricey though, however you get what you pay for. Highly recommend!”

“Dear friends at Goettl’s: thanks again for the prompt and great service. You guys are so dependable. It’s much appreciated. And, even though we’ve said it before, your techs are amazing. In particular, Troy is phenomenal. He never fails at being clear and informative. He explains things exceedingly well, but treats it like it’s important to see to it that the company is well represented and that the customer is happy and feels complete with the service. This is not something you see every day, but we can say with absolute certainty that it is service like this that causes us to trust their company and refer other people to you on a regular basis and with no hesitation.”

“Fernando was a great tech. He fixed the problem and educated me on the system. He also advised me of financing options. Very friendly, professional and thorough. I feel like the coat was excessive but I needed the job done. The original company that installed my unit approximately four years ago neglected to call me back, after I left 4 voicemails over the last several weeks. I'm just glad to have gotten it done in a timely manner.”

“We wanted a better thermostat. Troy had many options in his truck and we got exactly what we wanted. He also cleaned the HVAC outdoors unit since we had recent contractors who created tons of dust. He was not pushy and explained all the services he provided. They were reasonable. He showed us how to use the thermostat. He did not rush us and made sure we were satisfied. He was friendly, cheerful, and great to work with.”

“David was extremely friendly, professional, and knowledgeable. He was able to troubleshoot our situation very quickly and thoroughly explained our options. I appreciated the options, as it never felt like we were being taken advantage of or being offered only a more expensive solution. He was absolutely fantastic and we will definitely be calling them again for our AC needs.”

“Service tech John was extremely professional and honest. Our circuit breaker had flipped and we were not getting power to our AC unit. Jon restored power and Simply went on his way. I appreciate the honesty and integrity.”

“Thank you so much (Justin, Ceasar and Richard) for coming over today to finish the install of our HVAC. You guys made sure everything was cleaned up, did all the finishing touches and everything works! We are glad we put our trust in Goettles for our HVAC needs! I feel that the employees take pride in their work and are proud to work for this company. The receptionists are super sweet and helpful. Our daughter loves all the merchandise! Looking forward to continued service with you guys. Phil and Sheryl”

“I was fortunate to have Trevor lay who has 24 years experience. He was nice, professional, and took time to explain exactly what I have and how it worked. I even joined him up in the attic to see the system up there, which doesn’t make any sense to me. I worked with Ella to set my appointment. Once we figured out if it was going to be a morning or an afternoon time, it was great. One thing I would say is that they do need to give people a AM or a p.m. time. That way people have time to run to town and get other things done if need be. Thank you for being so kind and patient now I know why you have 24 years with the company I WOULD RECOMMEND”