Norris Heat & Air LLC

Norris Heat & Air LLC takes care of heating and air conditioning needs for people living in the Dallas area. This family owned company operates out of Carrollton and serves nearby spots including Lewisville, Addison, Farmers Branch, and Denton. Ty Norris leads the crew that works on both houses and commercial buildings. They handle everything from quick fixes to putting in new systems. The team stays ready for the tough weather that hits North Texas, where summers push AC units hard and winter brings heating demands. Licensed and insured, they focus on keeping systems running right for local customers.

They show up for AC repairs when units fail after power surges or other troubles, and they fix heating systems that leave homes too cold. Regular maintenance visits happen twice a year to catch issues early. Ty gets there quick, often the next day after a call, and works on everything from furnace service to full replacements. During one job, he and Tiffany handled a new unit install from start to finish while staying in touch with the warranty provider. Customers mention calls about heat pumps not switching or uneven heating, and the team sorts those out without dragging things out. They cover service areas around Dallas with straightforward repair work and maintenance plans.

Customers keep coming back because the work gets done right the first time without extra costs or delays. Ty and the crew show up on time, charge fair prices, and explain what needs fixing in plain terms. People note how honest the whole process feels compared to other outfits they've tried before. Fast response times stand out, along with reliable service that keeps homes comfortable through the seasons. The family business approach means they treat every job like it's their own place, leading to steady praise for communication and results. Folks in the area talk about how this crew restores trust in HVAC services after bad experiences elsewhere. DIRT Score 5.0 from 61 reviews on Finds.

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“Ty Norris is truly one of the kindest, most hardworking people! We were so lucky to find him. He visits our house every spring/fall to do maintenance checks and is also there the second we need him. Our AC has given us problems after a power surge, and Ty was there the next morning at 8 AM to fix it. Highly recommend him!”

“Norris Heat & Air LLC definitely restored my confidence in good quality businesses. Everything about this transaction was positive and most importantly, honest. Gotta be God sent, because my experience with other HVAC services were bare minimum and Norris HVAC was the complete opposite, and I could tell it was by nature. Excellent company!!”

“My experience with this company was excellent. From the first encounter after receiving their information from my warranty company until the final install of the new unit, Mr. Ty and Ms. Tiffany were always pleasant and professional. I would definitely recommend their services!”

“7 out of 7 days. That's how often I'd call Ty and his team when I have HVAC issues. Had him do some work on more than one occasion and he was on time, reliable, reasonably priced, and has a great attitude. Can't ask for more, and wouldn't hesitate to support his family business again.”

“Ty came in response to our service request through our home warranty. So glad he was the one who came. I was unable to be home during the service time, but stayed in close touch with my wife to make sure she was comfortable and treated well. My wife had nothing but nice things to say about his professionalism and knowledge. He made sure everything was working properly, even contacted the warranty company on our behalf to get things paid for as appropriate. We highly recommend Ty and Norris Heat & Air to help you with your HVAC needs!”