Poly Air Systems

Poly Air Systems is based in El Paso, Texas where they supply HVAC systems and parts to contractors and homebuilders throughout the region including Las Cruces in New Mexico. Operating from a thirty two thousand square foot warehouse they stock residential and commercial furnace and air conditioning components from several major lines such as Convair Mastercool and Champion. This setup lets them serve as a reliable source for items that keep jobs moving forward in the hot local climate where cooling systems see heavy use year round and parts run out fast during peak seasons.

They handle the loading and unloading of trailers at their facility with one side for shipping and another for receiving in a cross dock layout. Truck drivers report mixed experiences with some loads taking four hours or more as noted by Mike Jones who mentioned starting the clock after getting bills of lading and warned about time loss of two hundred to two hundred fifty miles depending on truck speed. Others like Afaq Ahmed Malik found the loading smooth and quick while Sikander Dhaliwal dealt with two hours for unloading and no restrooms available and baltej mann also complained about slow people taking four hours to load a trailer.

Customers consistently note issues with wait times and efficiency at the dock which affects the overall score in a trade where speed matters for keeping crews on the road. Speed comes up often in feedback with long loading periods reducing the rating while a few mention decent quick service on lighter days. Price and communication get less mention but the low average reflects the repeated delays reported across the reviews. DIRT Score 1.81 from 23 reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“Very slow 4 hours or longer dont go here with a full clock.. personal convey start the clock after you get the Bols otherwise you will lost 4 hours or roughly 200 to 250 miles depending on your truck speed. Also beware this s cross dock setup ine side shipping one side receiving.”

“Loading was smooth here, quick and not a bad place at all.”

“Took 2 hours to unload ( No rest rooms)”

“Slow people for truck loading 4 hour to load my trailer very slow”

“1st truck of the day, Unloaded in an hour! Good workers. Overnight parking available. No restroom for drivers”