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Right Choice Heating And Air

HVAC Contractor · Carrollton, TX

Residential
Active

About

Right Choice Heating And Air operates out of San Antonio, Texas, where the team handles heating and cooling work for homes across the Northeast side. Since 2016 they have built a reputation by focusing on straightforward HVAC services that fit what local families actually need. The company avoids pushing oversized equipment and instead checks the full system first. Their crews understand how the Texas heat shortens the life of air conditioners and raises energy use, so they look for ways to tighten up homes with weatherization before recommending replacements. This approach keeps costs down while still delivering reliable comfort in the summer months.

The company performs full HVAC installation and replacement along with same-day repairs and routine maintenance on all major brands. When an air conditioner fails at night or leaks water into downstairs units, technicians such as Ryan respond quickly, often within two hours of the first call. He has diagnosed problems on the spot, explained the cause in plain terms, and completed fixes in under thirty minutes so families with young children avoid long stretches without cooling. The same crews handle damper adjustments for uneven temperatures and repairs that stop high utility bills caused by worn components. Every job includes clear next steps and no hidden charges at the end.

Homeowners keep coming back because the crews show up on time, explain the work without pressure, and finish with systems that run quieter and cooler. Fast response times and solid repairs stand out in review after review, even when the Texas weather pushes units to their limit. A few scheduling slips have happened, yet the overall pattern shows dependable service that respects both the house and the budget. DIRT Score 5.0 from 1097 reviews on Finds.

DIRT Score Breakdown

Google

1097 reviewsView on Google

4.8

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

My downstairs neighbors, police and HOA at my front door saying water is leaking in their house. They still haven't arrived I've had no air conditioning for the last twenty four hours. They left the minute they had the chance with out checking for leaks and left no receipt no paperwork no warranty no guarantee.I just came home to water all over my bathroom floor leaking from the ceiling where this company just installed the inside unit above the sink. I now have water leaking when I turn on the sink water and water leaking from the ceiling unit onto my bathroom floor. This company was supposed to send someone and nothing. The young man doing the work is very courteous and respectful he may be overwhelmed with work. I've still got to get a plumber out to find out what is causing water leaking from the ceiling and under the sink. We can see the lines are old and have junk in the PVC for this to be fixed correctly.

Our a/c went out late at night. Called first thing in the morning and the team was able to send Ryan right away. Arrived within two hours of me calling. He was very thorough, personable, and did a fantastic job of fixing our issue quickly. We have two little kids so a hot house is not something we can handle for long. The Right Choice was definitely the right choice. Will call them in the future for assistance.

They were able to schedule us within an hour. Ryan was very helpful and kind. He explained everything so well and was able to fix the issue with our AC within 30 minutes. Thank you so much!

The service tech was great. The other half not so much. I had the original appointment set since February. Then there was follow up and confirmation, but the day of my appointment, my time period came and went. When I called to see when tech would be here, I was told that I would need to reschedule. I had took time off work. So I took another day off for the second appointment. So now I’m 2 days without pay. When service came, I had to pay for the tech to unclog drain to HVAC. So I ended up 2 days without pay which is $1000’s and had to pay $300 for drain clog. $1300’s out of pocket for which should be a free maintenance service.

I had a great experience with Augustine AC technician. He was professional, knowledgeable, and took the time to properly diagnose what was going on with my AC unit instead of just guessing or trying to sell me something I didn’t need. He explained the issue clearly, answered my questions, and made sure I understood what needed to be done. It’s hard to find someone who is honest, reliable, and thorough, but he definitely checked all the boxes.

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