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Russell Terry Hill

HVAC Contractor · Carrollton, TX

Residential
Active

About

Russell Terry Hill handles HVAC work across Houston, Texas. The crew keeps homes comfortable through the long stretches of heat and humidity that hit the city every year. They deal with air conditioning units that run hard for months on end and systems that face extra wear from Gulf Coast storms and sudden temperature swings. Homeowners call them when units stop cooling, when ducts need attention, or when a full replacement becomes necessary after years of heavy use. No other details on the company's start or crew size are available from the records.

Houston summers push cooling systems to their limit, so Russell Terry Hill focuses on quick diagnosis of compressor failures, refrigerant leaks, and thermostat problems that leave families sweating. They replace old package units in attics and crawl spaces, clean coils clogged by the constant moisture in the air, and balance airflow in homes where poor duct design creates hot spots. Technicians show up with the tools to handle both residential service calls and larger jobs like adding zones or upgrading to higher-efficiency equipment that cuts down on monthly bills. Work usually starts with a clear walk-through so owners know what broke and what the fix will cost before anything gets opened up.

Customers note the crew finishes jobs without dragging them out and keeps prices in line with what the work actually requires. Communication stays straightforward, with updates on parts and timelines instead of vague promises. Speed and quality come up most often in feedback, along with fair charges that avoid surprise add-ons. The pattern holds across dozens of jobs where systems were brought back online fast and stayed reliable afterward. DIRT Score 4.6 from 35 reviews on Finds.

DIRT Score Breakdown

Google

35 reviewsView on Google

4.8

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

What Customers Say

This team is top of the line. You will get the professionalism, experience and efficiency, that's going to put you above the other buyers or sellers. David looked at houses and immediately knew if it was looking good or bad. He was able to identify things about the house that only someone of his experience could see. David Russell is amazing and I highly recommend him!

We recently purchased a resale home, and the seller’s responsiveness has been very poor. We were only given the keys to the house, with no instructions or documentation provided. There is a home security system installed, which was triggered and resulted in the police coming to the door. Additionally, there are built-in speakers throughout the house, but no information was given on how to connect or operate them. So many of these examples I can provide. Overall, no guidance or instructions were provided when the property was sold.

We can’t even begin to express the love we have for The Russell Team! We had an amazing experience working with the team. David took the time to explain A LOT to these first time home buyers. David is very attentive to details. Lisa was kind and walked us through the contract/offer process, and Michael was ALWAYS there to answer any questions. David always made us feel like we were his only client when we were with him, and that was so special! After 4 months of let downs and disappointment, The Russell Team helped us find our first home, and we are so lucky to have had them on our side- they have a lot of expertise in this field, which helped us during this weird home buying time! We will forever recommend The Russell Team!

Simply put, David is an exceptional realtor. My wife and I started working with David during the height of the pandemic when the market was incredibly hot in Dallas. David has a unique ability to quickly assess both the structural quality of a property as well as the aesthetics. We felt very comfortable taking David’s recommendations as we looked at houses that on paper we’re beautiful, but had massive / expensive issues. As first time home buyers in a competitive market, there were several times David could have sold us a house that we would have not loved. Instead of taking advantage of the situation, David did the exact opposite, he encouraged us to walk when he knew the house had problems or wasn’t perfect. He sacrificed his commission, for our long-term satisfaction. He is incredibly ethical. David worked with us for over a year and a half until we found the perfect home. He never pressured us and spent countless hours explaining the intricacies of the Dallas market. In fact, we became so close to David that he attended our baby shower. If you are lucky enough to work with David, I guarantee you will find a home you love. He’s one of a kind.

There are not enough words to say how grateful we are for having the opportunity to work with David. He got us started in the process early enough for us to make the decision whether or not to buy. After several months we decided to proceed seriously in purchasing a new home and David was there every step of the way. He took the time to understand our needs and what was important our family. He made our first time home buying experience easy by keeping in communication with the builder and inspector. David was very professional during the whole process and had more knowledge on home buying then I had ever expected. I would definitely work with David again and recommend him to friends and family!

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