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Jim Kern Heating & Air

HVAC Contractor · Castro County, TX

Residential
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About

Jim Kern Heating & Air works out of Castro County, Texas, where they focus on HVAC repairs and installs for houses that deal with long hot summers and cold snaps. The outfit handles furnaces and air conditioners that have seen decades of use, swapping out old units and getting new ones running without extra delays. Homeowners in the county call them when systems break down or need full replacement, and the crew sticks to straightforward fixes that match what the local weather demands day after day.

They take on complete furnace and AC installs from start to finish, including a Lennox unit given away through the Heat for Heroes program to replace a twenty-three year old furnace for a veteran. Technicians like Manny show up the same day on over ninety degree calls and have units running again inside forty five minutes after quick checks. Nick, Nestor, Angel, and Jeff handle the rest of the work, diagnosing problems, laying out clear price options, and removing ancient equipment while keeping job sites clean and answering every question that comes up during the process.

Homeowners note the crew arrives on time or early, explains repairs without pushing extra work, and finishes jobs thoroughly whether it is a fast AC fix or a full system change. Speed stands out when calls come in during peak heat, quality holds up on older homes, and prices get laid out in detail ahead of time with no surprises. That record of reliable service across thousands of jobs adds up. DIRT Score 5.0 from 1261 reviews on Finds.

DIRT Score Breakdown

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1261 reviewsView on Google

4.8

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What Customers Say

I was fortunate enough to have the opportunity to win a free Lennox furnace from Kern Heating and Cooling Co through a 'Heat For Hero's' giveaway for military veterans. I was selected as the lucky winner, and Kern was kind and generous enough to gift me a furnace to replace my 23 year old one. Thier team came and closely evaluated my home and its needs. The HVAC technicians they sent were professional, highly competent, friendly, and they worked very quickly. The quality of work was nothing short of near-perfect. It is clear to me that Kern takes good care of thier customers, sets a great first impression, and has very skilled technicians. I look forward to being a loyal customer to them for many years to come.

From Nick to Nestor and everyone involved with this whole install, I can't say enough positive things. Professional and personable all at the sane time, clean, informative, thorough and some of the nicest people you could ever hope to meet. Busted their butts on an ancient furnace to remove and install the whole works. After my old furnace "gave up the ghost", they were hard at work with the removal and install within 24 hours of my call to them. I will highly recommend KERN to anyone who needs the services they provide. Top of the hill for sure!

Today we had our furnace and ac unit installed from start to finish all involved were Great, Angel who came out to diagnose our unit knowledgeable and answered all our questions and honest about 0ur options. Jeff who sent Nick out who helped us tremendously pricing our units very detailed on what to expect from the packages that were offered. Sergio, and Gustavo who worked tirelessly to install everything making sure all was connected properly they spent hours did not leave until we were explained about our new unit the how's do's and don'ts of our new units.They never complained not once, answered all our questions, if you need advice a new unit Kerns is the way to go you will not be disappointed. Thank you so much everyone.

I called on a day when the temperature was above 90%. I was told that Manny a technician would be out the same day between 6 pm and 8 pm. He was actually at my home (with notification) at 5 pm (5 hours after my call). Manny quickly assessed the situation and after 45 minutes my AC unit was up and running. I understand it’s a busy time for them, yet Manny didn’t rush, explained things thoroughly as I watched, and was very polite and professional. My family and I are truly grateful. Thank you!

Angel, was incredible! Very knowledgeable, explained everything to us, and fixed the issue! He could have been dishonest, but, he wasn’t! It was the breaker , simple and easy! He was completely honest! He also explained how our furnace wasn’t meant for this size home. But, assured us we will be safe, and it is completely fine! I highly recommend Kern, I personally would like Angel to do our maintenance!

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