D W Air Conditioning & Heating

D W Air Conditioning & Heating runs as a family owned operation based in Comal County, Texas. Their main work centers on HVAC systems for local homeowners who deal with the hot Texas summers and occasional cold snaps. They step in for everything from initial assessments to full equipment changes. Randy stands out for laying out exactly what gear is required and the reasons behind each choice during visits. This straightforward style helped one customer switch over after getting a better picture compared to the first quote they received from another outfit.

On the job side they install complete new air conditioning setups and replace old heat pumps along with indoor air handlers. In one case they brought in two temporary air conditioners to keep a home comfortable while the main unit was still on order. Another project had the crew swapping a condenser unit outside and the air handler in the garage for a five ton single stage Trane system rated at five SEER2. Names like Theresa come up for quick call backs, while Doug and Jesse join the rest of the group to handle the hands on work without dragging things out or leaving a mess behind.

Reviews point to top marks across the board for how well the work holds up, how quick they respond to calls, the fair costs compared to others, and the open talk from start to finish. Folks mention arriving right on schedule, finishing clean, and explaining options without any pressure. The team makes homeowners feel looked after during the whole process. That consistent performance across hundreds of jobs adds up to their strong standing in the area. DIRT Score 5.0 from 920 reviews on Finds.

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“This family run company gained my trust quickly and I highly recommend them. I called them in for a second opinion on a new unit and ended up choosing D&W over the original company. Randy was very informative and thorough in his explanations of what equipment was needed and why. He also helped me make the right decisions and did not try to up-sale any features. The quote was 2K less than the previous company I consulted. The installation crew was very efficient, considerate and quick. They were in and out in 4 hours. My new Ruud HVAC is quiet and working well.”

“I can’t say enough Great things about this company and its staff! Beginning with Theresa who promptly returns calls, to Doug, Jesse and the rest of the D&W family! They make you feel like you are the most important person on their list, like family! I love these people!!!!”

“Professional, courteous and caring is how I describe my service from D & W. They installed 2 temporary air conditioners while my unit was being shipped. So grateful for their fantastic service. Call them! You won't be disappointed!”

“The D&W crew arrived on time at 8:30 AM Friday. They replaced our Heat Pump (condenser) outside and Air Handler inside the garage. We went with a single stage 5 ton Trane -5 SEER2 rating. The team of 3 worked very efficiently and very clean. I selected D&W due to the fact they are certified by Trane. Installation is as important as the system you buy. The difference between contractors was obvious. They did a great job and the owner Randy was on site quit a while. I highly recommend D&W !!! Great job to the team on site and on the office.Than you!!”

“I called them because they were a dealer for a product that I have installed with my AC system. The EasyStart™ Flex Home AC Soft Starter. I saw that the light that is normal on was not and that my AC compressor was not turning on with the rest of the ac system. I had a great experience with D & W Heating and Air Conditioning. They sent Garth right over to take a look. They texted me when the tech was coming and Garth even arrived early and was very friendly, and had the problem solved within the 1st ten minutes. It was his day off and he couldn't have been nicer. If you ever want to set your home up to run on a generator if we have storms you will need the EasyStart™ Flex Home AC Soft Starter as part of the system to let you run your ac from a gas powered generator. This company is the dealer for this add-on device to make it possible to do this.”