New Horizon A/C Heat & Refrigeration Inc
HVAC Contractor · Conroe, TX
About
New Horizon A/C Heat & Refrigeration Inc is based in Conroe, Texas, where they handle HVAC services for area residents. The company works on air conditioning and heating systems from their location on Silverdale Drive. They respond to calls about units that stop working during the peak heat months common in this region. Techs get dispatched to diagnose problems with compressors, thermostats, and other components that fail in local homes. This keeps families comfortable when the weather turns extreme and systems are pushed hard by the conditions around Conroe. They cover both residential repairs and routine maintenance calls throughout the year to prevent bigger breakdowns.
Customers reach them for sudden AC failures like those on weekend mornings when the unit quits blowing cold air. Techs such as Manuel show up the same afternoon, check the system, and lay out what needs fixing so the home gets back to normal fast. Crews put down floor coverings to protect carpets during the work and keep going even in the rain until everything runs right again. Homeowners note the same-day arrivals that solve issues with coils or fans before nightfall, plus clear talks about the repairs and costs that stay fair without surprises.
Reviewers keep pointing to the fast responses that get techs out quickly even on weekends, the solid fixes that hold up after the visit, and the honest breakdowns of what went wrong. Reasonable charges come up often along with techs who explain the steps and stay until the job is done right. That record of handling real Conroe heat calls builds the strong marks across speed, quality, price, and communication. DIRT Score 5 from 54 reviews on Finds.
DIRT Score Breakdown
54 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“New Horizon AC delivered outstanding service. They arrived the same day, diagnosed the issue quickly, and had everything fixed before the day was over. Their pricing was very reasonable, and the technicians were both knowledgeable and respectful. Explained everything very thoroughly. I highly recommend New Horizon AC and will absolutely use them again for any future HVAC needs.”
“We had our AC go out on a Saturday morning. Called New Horizon and Manuel was out by that afternoon. He found the issue, and gave us a recommendation on what needed to be done. They had us up and running again by Monday afternoon. The crew was excellent and put down floor coverings and everything. Added return in each bedroom which has greatly improved the AC in the house. Highly Recommend!”
“The technician was very knowledgeable and helpful. I also felt he was very honest. He worked under the rain until he made sure my AC unit was working properly. I am very satisfied with the results!!!”
“Nick (owner) no LAST NAME...Is not who works on your HVAC..after years of trusting Nick...and his unlicenced workers, he hires anyone and trains them 😡!!! Not only this, Nick does not oversee their installation !! I can no longer recommend his Company/ Nick @ New Horizon.”
“My AC went out 3 1/2 weeks ago- and Cinch/Total Protect Home Warranty Has failed to fix it despite it being 90°. I called New Horizon yesterday. They came out in the afternoon to look at the problem and returned this morning with all of the parts needed to fix it. It took them less than 24 hours to fix- which my home warranty scammers have failed to do in almost a month. The two men who were sent out to fix the AC, along with the sales rep, were all very professional and friendly. My mother had recommended them because she was happy with their service. I can recommend them with confidence.”
See Their Work
No photos yet. Claim this listing to add photos and show off your work.
Last updated: