Reliance Heating and Cooling

Reliance Heating and Cooling runs its operation out of Conway where the crew focuses on HVAC work for homes and businesses across the area. They have handled heating and cooling installations since 1986 with an emphasis on straightforward service that fits what local property owners actually need. The company takes on both residential and commercial projects and works with systems that deal with the temperature swings common in Texas without adding unnecessary extras or delays. Homeowners in Conway often face long summers and sudden cold snaps that put heavy demands on equipment so having a crew that shows up ready to install or repair makes a real difference in keeping indoor conditions steady.

The outfit installs new heating and air conditioning units along with handling routine maintenance and repairs on existing setups that break down from constant use. They offer options through an energy saver program that helps cut monthly costs and provide commercial service for larger buildings plus financing plans so bigger jobs do not require full payment upfront. In Conway the summer heat often knocks out older compressors and winter brings calls for furnace fixes so the technicians spend time on rooftops and in attics sorting out airflow problems or replacing worn parts that no longer keep rooms comfortable. These day to day tasks keep systems running without forcing homeowners into complete replacements every few years.

Customers keep coming back because the work gets done on time at prices that match the quality and the crew explains options clearly before starting any job. Reviews point to solid results on installations and repairs with fair billing and no drawn out explanations that waste time. Speed matters when an AC quits during a heat wave and the consistent feedback shows the team delivers without cutting corners on the details that matter most. DIRT Score 4.06 from 69 reviews on Finds.

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“The technician (Jake) showed up about 30 minutes after I called about my mini split unit being inoperable...great response time! The technician was very courteous..he performed a thorough check of the unit, and had it running in short order! He provided me with a detailed explanation of the problem afterwards. Great customer service all around!!”

“I hope their service is as great as some of the reviews. Their representation in public by the young man driving this suv through Bryant this afternoon trying to be cool and rattling windows with tremendously unnecessarily loud music as he cut in and out of traffic would not be the image I would hope to receive by someone in my employ. Who knows, maybe he owns the business.”

“Fantastic service here in Hot Springs Village from Conway. Very nice person and had us fixed quickly. Very impressed.”

“These guys were recommended by a friend of a friend. I got 2 quotes and their quote was 37% below the other quote for comparable equipment. I also was told by the guy from the first quoting company i contacted that I needed to replace the furnace in my attic. Wayne at Tempco came out and looked at all of it to give me a quote and said the furnace in the attic did NOT necessarily need to be replaced, but he would be glad to do that. I was impressed by his honesty and we decided to replace it anyway since it was old. The guys that did the install were courteous and professional. They were quick and cleaned up after themselves (maybe cleaner than when they arrived). I would definitely use Tempco again. Highly recommend!”

“Reliance Heating & Cooling did a GREAT job. The systems were very efficient and have saved us a lot of money. This company has been great to work with. Any time that we have had issues/questions they have been very easy to contact and came to help quickly! We could not be more pleased with their work, communication, and customer service! Would highly recommend!”

“I have been using Reliance for years and have had many homes that they have done the HVAC work for. They have great customer service. Any issues that I have ever had, then have always taken care of me quickly. Very reasonable pricing compared to other companies. Would highly recommend this company for any of your heating and air needs.”

“LOVE THE SERVICE!!! Jacob is an awesome tech and Wayne the owner is such a a nice guy. The service is excellent and the prices are great!!! We will be using these guys for all our HVAC needs. And they are close to us so no long waits!!!!”

“Patient, very polite and came quickly. Jacob was able to get to the unit that the seller had sealed inside the garage wall and fixed it quickly. He stayed to make sure everything was working properly. Jacob is very knowledgeable and explained everything and answered every question I had. Will definitely use them in the future. Thank you!”

“I had a fantastic experience with this company. I felt as if their entire team was honest and trustworthy. They were affordable and efficient. They were always available to take my questions and be a support system for me when I needed it! 5 stars!”

“Called to get my ac fixed in the 90+ heat and was told they could get someone out right away. Waited the whole day in the heat and never received a call. When I did call them the next day they told me they got busy and couldn't be bothered to call and when I said I would take my service somewhere else they replied with "we don't care.". The fact they don't care you can be in 90+ degree weather and not even be bothered to call to tell you they can't show is telling. This is also the same people which installed the unit and took several attempts to even get it working. UPDATE: the unit these people installed three years ago failed because they didn't properly clean the lines when they welded so they caused the inside coil to fail. The fact that when they installed the unit they had to come o”