Hedberg Heating and Air

Hedberg Heating and Air runs as a veteran owned HVAC contractor out of Corpus Christi. They handle air conditioning repair and replacement along with heating work across the South Texas Coastal Bend area including Sinton, Taft, Gregory, Portland, Rockport, Kingsville, and Bishop. The company services and sells Carrier, Lennox, and Goodman brands plus others. They provide free quotes, same or next day service in most cases, and after hours work with fees. Senior and military discounts apply along with easy financing options. Hours run Monday through Friday from nine to five with weekends closed. Scott and RJ handle much of the diagnosis and training on current equipment.

Customers call them in for new unit installs through home warranty companies, capacitor swaps, PC board fixes, full system replacements on older setups, and furnace repairs. Reviews describe cases where one technician handled an install alone and left out parts or put them in wrong, leading to callbacks. Others mention technicians arriving late in the evening to replace non OEM parts with correct ones and getting both systems running quickly. Some jobs involved ordering parts for older units or using cranes on multi story buildings to sort compressor and coil problems. Technicians named include RJ, AJ, Craig, and Connor who handled on site checks and repairs.

They state they answer service requests within forty eight hours and often the same or next day. Work covers the listed towns around Corpus Christi with discount pricing and financing available. Reviewers note technicians sometimes work overtime or on weekends when assigned through warranties. Communication happens by text in some cases and they have been described as responsive on certain days while others waited days for updates. The business mentions fair pricing and quick turnaround on quotes.

Reviews total nineteen on Google with a 3.1 average. Common points include long waits without air conditioning, missed appointments, and weak follow up on warranty repairs alongside praise for specific technicians who completed fixes the same day. DIRT Score 2.3 from reviews on Finds.

DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →

“DO NOT USE THIS COMPANY!!!! We had the absolute worst experience since the beginning. After being without AC for months, our home warranty sent this company to install our brand new AC unit. There was only one employee working on this installment which delayed the entire process. A week after our BRAND NEW unit was installed, again there was an issue. When we contacted this company to come fix the issue, they denied having any part in the issue and blamed it all on the home warranty. Come to find out there were several missing parts that were NOT installed and other parts that were installed INCORRECTLY. After contacting the guy who installed the AC, RJ, about our constant issues, he denied being at fault and did NOT return to solve the problem. He in fact told me never to contact him again. He was very unprofessional and would not recommend this company to anyone at all. Till this day we continue to have problems with our bad installed AC unit.”

“Do not go with this company! I purchased my AC unit with them, and it’s still under warranty. My AC has been down for a week. I called them but they won’t answer, they text back. I told them the issue, they asked for the serial number so they can get the process started. That was the last message I received and they did not start the process.”

“Our AC went out the week before Christmas, after filing a claim with our home warranty company Hedberg Heating and Air were assigned to diagnose our issue. Never hearing of this company before of course I google them and reading the reviews I was skeptical about them servicing us. They came out December 23rd and we’re very friendly and thorough with their process. Even after finding the issue they checked the full system to make sure there wasn’t anything else going on. Unfortunately they didn’t have the PC board on hand to fix it that day. They explained the problem and said they would be in touch once they received the part. I touched based with them the following Monday and no luck with the part yet. On Thursday December 31st I reached out to them and they had found the part and would be by that evening to fix it. They installed it and triple checked the system worked like it should. I am very happy with the service we received especially during the holiday season. The 2 technicians were friendly, professional and very knowledgeable. I would recommend them and if needed in the future would prefer to have them service our AC.”

“We have a homeowners insurance policy to repair our AC, and were referred to Hedberg to make the repairs. The first person did come out on a weekend, and told us he would return on the Monday, which he did. We were told that parts had to be ordered, and were told that it should be available within a few days. However, we were without A.C. for 3 1/2 weeks while we waited for parts. I do understand that we have an older unit, and parts had to be ordered, but there was no communication after that. After that, we got a notice from the Old Republic insurance company wanting authorization to order the parts. I did not have the required information (i.e. - part numbers, costs, etc), so I called Hedberg, and he said he would take care of it. That was on a Friday, and the next Monday was a holiday, so per previous conversations, I expected that the parts would have been available by the end of that week. That was the last I heard from them for another 2 weeks. I tried to call the insurance company to find out what was going on, but all I could get from them was an automated voicemail system that did me absolutely no good at all. I called again on 6/14, 3 1/2 weeks after the first call. I”

“Both A/C systems blew within an hour of each other. Our home warranty assigned Herberg to assist. They worked late and arrived the next day at 8:15pm - after a super long day - but knew the house temp was at 93.5 degrees and did not want to leave us hanging. The replace capacitors and non OEM parts installed by the previous repair company - with real OEM parts and had both systems up and running in literally 2 minutes. AMAZING! Thank you RJ!”

“Absolutely the WORST! Broken Promises, No return Phone Calls, Lies, and No Shows. Do yourself a favor, Do NOT use this company. If your Warranty Company assigns them to you, request a different contractor. After waiting three weeks with no A/C because these guys couldn't get around to coming out for a THIRD time to correct the repair, I finally gave up and bought a new one.”

“Great service today! With a current heat index of 114, this was the one company that agreed to work with the warranty company and actually come out to get us up and running before going into a very hot long weekend. RJ is genuine and professional.”

“Poor quality, not professional, not responsive, not on time. Worst experience ever. My system is not keeping up water dripping from vents possiblity of damage after days of it going this and this company not responding to calls texts or emails. They do not work evenings or weekends. .. Add on. After I left this review and still needed my ac to be fixed correctly. I called and got ahold of company. The person answering had read this review was rude and called me out for leaving it. I told him I would gladly retract if they fixed my ac correctly. He sent someone out who never walked in, said they added freon and left. Noone with this company bothered to follow up with me. I ended up hiring someone else who had to remove the airhandler and completely reinstall the system to fix the problem. In addition, while he was making the repair found that no disconnect nor no heater existed. So they were guaranteeing more business this winter for themselves. I'm pretty sure my lawyer and warranty company might consider this fraud.”

“I gave this company the benefit of the doubt. I understand it was my home warranty that assigned you. I’m one of many customers. But it’s completely unprofessional to say your going to come out and not show up four separate times. It was just one excuse after the other. Im patient snd understanding but the fact you didn’t call once speaks volumes.”

“Zero communication, missed appointments, unresponsive when calling. I would never use this company if the warranty company didn't assign them to us. FIND SOMEONE WHO CAN RETURN YOUR CALL OR UPDATE YOU WHEN ITS 100 DEGREES IN YOUR HOME FOR TWO WEEKS STRAIGHT”

“AJ again out did himself. He is honest, respectful, and knowledgeable. He went above and beyond yet again to get my HVAC operating the same day. He worked overtime, putting my family first. Thank you AJ for another great experience.”

“Awesome company. They are fairly new. Very professional, showed up on time, know their craft very well and are just really nice guys. They stayed until the job was complete and had to think outside the box to get the job done which was impressive. I will recommend them to anyone out there that needs AC work done. Two thumbs up!!”

“Craig and Connor were very professional very knowledgeable. They diag. My issue and informed me of the process along the way. I was very honest with them and told them I was nervous based on reviews. I would recommend them.. do not be fooled with the reviews.”

“This AC/C company went above & beyond the call of duty to fix our old 3 story condo A/C compressor & coils. Crane & all. They did soo much problem solving researching to save us $$$.”

“They did a good job for me, a 1 day turn around on my furnace repair. Even with having to go through a warranty company.”

“This Company has been a joke from the get-go no communication whatsoever it feels like 100° outside feels like 89 inside my house I have to call every single time I wanna status they have never ever communicated with me from the beginning… and they always have 100 excuses as to why they haven’t got to my house yet it’s always somebody else’s fault.”

“Always a pleasure of doing business with a fellow veteran. Stand up business!”