A.R.T. Heating & Air Conditioning

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“A.R.T. Heating and Air Conditioning impressed me with their swift and efficient diagnostic process for my old furnace. From the outset, the technicians were proactive in their communication, consistently updating me on the status of my service and the available options regarding home shield coverage. They presented multiple scheduling dates for the work, notably offering me faster options than the one I initially chose. On the day of service, employees arrived early to inform me of an even sooner appointment. Equipped with all necessary tools and a friendly demeanor, they approached the task with professionalism and clarity, diligently explaining what they were doing and how it related to my warranty and covered parts under the contract. The team led by Jake and Jeremy showcased remarkable expertise, completing the installation of both the furnace and air conditioning system efficiently while maintaining a clean work environment. Their attentiveness extended beyond the installation; they ensured that I was comfortable with how everything worked and offered their support should I have any concerns. After the installation, I did notice a slight sound coming from the air vent, which they suggested could be related to the air filter. They recommended trying a different filter and assured me that they would return if the issue persisted. Overall, I am extremely satisfied with the thoroughness and professionalism displayed by A.R.T. Heating and Air Conditioning, and I will continue to update my reviews as I engage with their reliable services.”

“I spent several days trying to troubleshoot an issue with my gas heater—every time the blower came on, the gas would shut off. I submitted a home service request through our home insurance last night, and first thing this morning I received a call from Jake and Jeremy with ART Heating & Air. From start to finish, this was one of the most polite, professional, and reassuring service experiences I’ve ever had in my home. Jake and Jeremy quickly identified the issue, explained what was happening in a way that made sense, and had the heater fully repaired and running properly in under an hour. The depth of their knowledge and mastery of their trade was impressive and reflected in the speed and quality of their work. Their efficiency, knowledge, and professionalism were outstanding, and they treated our home with care and respect. I wouldn’t hesitate to recommend ART Heating & Air to anyone dealing with heating or air issues. I’d also like to personally thank Jake and Jeremy for their excellent work and kindness this morning—they truly were the heroes of the day.”

“Sent a work order request for my Heat Pump system last week through my home warranty service. A.R.T. techs arrived the next morning first thing with a quick diagnosis of the problem. Was recommended I upgrade my system since the current one was possibly non-repairable. Later the same day, I had a second team of techs arrive to take a second look to make sure it was non-repairable. This team told me it was repairable, but would likely fail again. It was recommended again that I upgrade my system. Not long after, I received a message from my home warranty service that I could have it repaired or replaced with an new system. The new system would be discounted and I went with the system upgrade. Warranty service received payment for the upgraded system that afternoon. I received a call on Monday that my equipment had arrived and scheduled the install for Wednesday. The team arrived this morning, quickly removed the old system and installed the new one. Thanks for the quick turn around on this project.”

“I had a technician come to “fix my ac unit “ Monday , he had to jump start my compressor.. my AC didn’t work after that . Contacted him the next morning to let him know that the house was still 79 degrees . He said he would be here Tuesday .. I missed work and he did not show up. Texted him that evening and he said “he forgot”. To please text him Wednesday morning for him to come by . Texted him the hours I was going to be home taking off from work again .. and he did not show up. Today Thursday someone came and said that the compressor was bad (which we know ) for me to contact my warranty for another work order for them to come and get the information for the replacement. I called , he left and said will be coming back tomorrow. That is another day of taking off for him to get the compressor information not even to get the system fix .. you were just here why couldn’t you take it then .. lack of consideration.”

“Gentleman did meet his appointment time and gave me a call to give me a few minutes notice. Called out on home warranty, not by me. Complained the whole time he was trying to get my unit open (20 minutes) about the copious amounts of tape on the unit, which were not placed by us. He then seemed to complain about it being a gas furnace and the process used to clean it. He was overpriced and we found another company who was more than happy to take of us. Edit: You have the wrong customer. Our unit did need cleaned, which is why another company cleaned it for us. We used someone else because home warranty did not cover the cleaning and ART priced themselves too high for the market. Added photos”