R & B Air Conditioning Inc

R & B Air Conditioning Inc handles HVAC repairs and service calls in Cypress, TX. They take on air conditioning work through home warranty providers and direct customer requests. The company keeps regular hours at their Houston address and handles both current homes and previous properties for repeat customers. Reviews note they step in after other contractors give up or push big replacements.

Customers describe calls where prior companies could not find an intermittent AC failure after multiple visits or wanted four times the price for the same job. Charlie diagnosed the issue on one stop, ordered a replacement part that arrived the next day, and got the system running again. Other jobs involved a bad fuse that another outfit used to suggest a full five thousand dollar swap. The R & B crew explained the simple fix and confirmed the existing unit was fine. Techs have also completed same day service on warranty jobs that left systems working properly without extra upsells.

They run Monday through Friday from eight thirty in the morning until five and Saturday from nine until noon. Reviewers say the crew arrives promptly, listens to the symptoms, and explains the problem in plain terms. Work covers the Cypress and nearby Houston area for both warranty and regular service. One customer reported a bad experience and labeled the company a rip off while the rest noted reliable and honest handling of the repairs.

The company shows a pattern of warranty work and straightforward explanations on most jobs. Topics that come up often include honest staff and home warranty repairs. DIRT Score 2.7 from 7 reviews on Finds.

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“They are the best. 2 other companies came out (that the home warranty sent out), one said the project was beyond their knowledge, and the other wanted 4x the cost. I asked the home warranty company to let me use R&B or I would cancel. R&B has serviced both our current home and previous home. The have over 30 years of experience, do a great job are very prompt and polite. A rarity in today's service industry. Will recommend them for life!”

“We have a Fidelity home Warranty. R&B was the second company that was sent out and they blew the other guys out of the water. Charlie listened and did his best to diagnose an intermittent failure with our AC that the last company couldn't figure out on 3 different service calls. After one service call to our address ,he was able to identify a potential source of the problem and got a replacement part within a day. Now our AC is working properly and the problem has disappeared. Very impressed and highly recommend.”

“R&B has been to the house a couple of times to work on the AC, the techs are friendly and professional. Another company tried to upsell me to a new AC system ($5000), after replacing a fuse. R&B explained the issue and assured me that my system was just fine. They will get my call every time from now on. Highly recommended.”

“We used Fidelity Home Warranty. R & B Mechanical worked on our A/C today. They did the best service on the same day. Very honest and reliable people. Highly Recommended !”

“zero stars would not be enough. They are a rip off”