1St. Gen Heating And Air Llc
HVAC Contractor · Dallas, TX
About
1St. Gen Heating And Air Llc works out of Ellis County, Texas, where they handle HVAC repairs and installations for homes that face long hot summers and occasional cold snaps. The company sends crews to deal with air conditioning units and full heating systems that homeowners rely on year round. Their main focus stays on getting equipment running right without dragging out jobs or leaving loose ends. Local calls often involve units that stop cooling or blow warm air when the temperature climbs, and the team shows up ready with the tools to sort those problems on the spot.
Eric handles most of the service calls for 1St. Gen Heating And Air Llc. Homeowners report he arrives the same day for AC fixes, puts on shoe covers before stepping inside, and walks through the diagnosis step by step. One job involved a unit blowing warm air that got assessed in fifteen minutes and repaired in under an hour. Another customer had the full HVAC system replaced after receiving a clear quote and steady updates on pricing and timing. Service visits include quick checks that restore smooth operation, and replacement work runs efficient from start to finish with no drawn out delays.
Customers keep coming back because the work holds up, responses come fast, prices stay straightforward, and every step gets explained clearly. Reviews highlight the same points across different jobs: solid repairs that last, same day arrivals when the heat kicks in, honest costs that match the quote, and steady talk about what needs doing and why. That record of steady results on real service calls and installations adds up to strong marks in every category that matters. DIRT Score 5.0 from 173 reviews on Finds.
DIRT Score Breakdown
173 reviewsView on Google →
DIRT Score = confidence-weighted rating across verified review platforms. How is this calculated? →
What Customers Say
“Highly recommend Eric and 1st Gen Heating and Air. He is very polite, knowledgeable and respectful. Great customer service! (He even wears shoe covers when he enters your home. I really appreciate that.) He came out the same day I called him and fixed my issues with the ac . If you're looking for a honest, and reasonably priced company call him you won't be disappointed.”
“I recently had my HVAC system replaced, and I couldn’t be happier with the experience. From the start, Eric was prompt getting back to me quickly with a detailed quote and answering all my questions along the way. Their pricing was very reasonable. Installation was smooth and efficient, and Eric made sure everything was working perfectly before wrappingup. Overall, I’m very satisfied with the service I received. If you’re looking for a reliable, professional, and fairly priced HVAC company, I would definitely recommend them.”
“I recently had my AC serviced by and I couldn’t be happier! Eric was punctual, knowledgeable, and took the time to explain everything. They diagnosed the issue quickly and had my system running smoothly in no time. Exceptional customer service and competitive pricing. Highly recommend!”
“Really impressive services. I called about my AC unit blowing warm air and within 15 minutes I had a representative come to the house and assess the situation. Very quick diagnosis of the issue and fixed it in less than an hour. Very happy with today's visit. I definitely recommend them!”
“Very happy with the professionalism, knowledge, and competitive pricing of 1st Gen Heating and Air’s inspection and servicing of our HVAC system. Arrived on time, explained what was found, showed us the manufacturer’s specs for our system and what was needed to get it back in top condition, and after completion showed that the system now running at manufacturer’s specs. Highly recommend, and will be using this company for our future HVAC needs.”
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