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Air Control Services By Willard

HVAC Contractor · Dallas, TX

Residential
Active

About

Air Control Services By Willard handles HVAC work for homeowners across Houston. The company focuses on heating and cooling systems with a team that brings more than fifty years of combined experience in the trade. They work on all major equipment brands and keep things straightforward for local properties dealing with the heat and humidity that hit hard most of the year. Their approach centers on reliable service calls and steady upkeep rather than anything flashy, which fits what Houston residents need when systems break down in the middle of summer or need attention before the next season starts.

They perform full AC installations, targeted repairs, and routine maintenance checks. Crews such as Cole and Kristopher have shown up on time for new unit installs, called ahead to confirm arrival, walked through the steps with the homeowner, and left the system running properly. In other cases Sam located a bad capacitor that stopped cooling, swapped it out quickly, and got the unit back online without extra delays. They also run a spring service special that covers a fourteen point inspection and tune up for a flat rate, helping catch issues before the worst of the heat arrives. Work stays focused on getting the job done right the first time on both residential installs and fix ups.

Homeowners keep coming back because the crews show up when promised, explain what they find in plain terms, and deliver solid results at reasonable cost. Reviews highlight consistent speed on emergency calls, clean and accurate repairs, and clear updates throughout the job without overcharging. That pattern of reliable HVAC service in Houston adds up across hundreds of completed projects. DIRT Score 5.0 from 1227 reviews on Finds.

DIRT Score Breakdown

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1227 reviewsView on Google

4.7

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What Customers Say

Cole and Kristopher Installed the A/C Unit. They notified us in advance of their arrival, arrived timely, and explained the process for the installation. They were professional, kind, respectful, knowledgeable and had upbeat positive attitudes. The AC can managed manually with the thermostat or with an app. Cole helped sync the app and provided a complete overview of its functions. Abel was the technician who evaluated our system . He was very knowledgeable, explaining the aspects of our systems. He worked diligently to get us the best pricing and install installation.Abel was also very friendly kind and respectful. If more work needs to be done, request these guys. All of them are awesome.

We were in the process of selling a home and needed a second opinion on the sewer line. I called Willard and was pleased to learn that they could accommodate a same-day appointment. The techs arrived as agreed, evaluated and scoped the sewer line, shared their findings, made a few recommendations, and provided a written repair estimate. We were able to use their information to make an informed decision that enabled us to complete the sale of our home. A manager followed up with us to ensure our satisfaction.

Do not go with this company at all!!! I had and still have at this moment of me writing this. An emergency water leak within my garage wall. First I would like to say your staff member Dana and I think her name was Jen Are good people. All they did was try to help me and my family. I called at 9ish and explained the situation. Got on the urgent list and waited. About 2.5 hrs went by. I called again wondering when they would show up. Dana explained they were working on getting their sister company to maybe take the job if they were able to get here faster. I said no problem whoever gets here soon as my water was still leaking bad. Then I get a text saying they hit their capacity of emergency service calls for the day and wanted me to reschedule for sometime after next Tuesday!! What is this a plumbing company or a Popeye cartoon starring whimpy who will gladly pay you Tuesday for a hamburger today!!! I mean what the hell!!! So do yourself a favor and don’t use this company for ANY SERVICE THEY SAY THEY PROVIDE!!! I don’t even want to give them 1 star. More like -15

Great company!! Highly recommend Sam did a great job fixing my AC. He found and replaced a bad capacitor that was keeping the unit from cooling properly. He was professional, easy to talk to, and got everything up and running in no time. I really appreciated his honesty and the care he took with the repair.

Called on Saturday afternoon, and within a hour Hunter was here and temporarily got us cold air! Our unit was 15 years old and beyond its life so monday morning their crew was out here and replaced everything and had us new systems running by 5pm! Guys were awesome! Hunter was great! All were very knowledgeable and answered all my questions! Will happily recommend to family and friends! Thanks yall!

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