E D Miller Service

E D Miller Service is an HVAC outfit based in Dallas, Texas. They deal with geothermal heat pumps that cut down on heating and cooling bills as oil and gas prices climb. The team has joined the ranks of Daikin VRV Pro Contractors, handling variable refrigeration flow systems that use one outdoor unit for multiple indoor ones to get precise control and higher efficiency. Air conditioning repair forms a big part of their work for houses and offices, and they also put in and service heating equipment to keep things working through the seasons. Dallas summers hit hard on these systems, so the focus stays on keeping units running without constant breakdowns from the heat and humidity.

They handle coil replacements in full home systems and service calls for air conditioners that stop cooling properly. One job involved a wine room where the fix attempt caused flooding that dragged on for months without resolution. VRV installs allow zoned control across multiple rooms from a single outdoor unit, while heating work covers Energy Star units for older homes losing efficiency. Technicians respond to repair requests on single units or bigger commercial setups, though results depend on how well they diagnose the root cause like leaks or worn parts before wrapping up.

Feedback shows uneven results across jobs, with quality drawing complaints when coils started leaking again after six months or issues went unfixed entirely. Price gets called out as too high for the outcomes, and communication often falls short with repeated calls met by delays or no clear answers stretching over months. Speed varies too, as some waits for clearance or follow-up extended into weeks. One review noted the outfit works best when homeowners skip price hunting and want top execution. DIRT Score 2.88 from 25 reviews on Finds.

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“You don’t use these guys because you are price shopping. This is your luxury hvac dealer. They are the best at what they do!”

“Horrible work performed, did not fix the issue and flooded my entire wine room, now I have to wait a week just for this to be cleared. They said they would fix this yet it has been 6 months”

“We purchased a house and the prior homeowner used Miller to replace all the coils in the system. 6 months later the coils had a leak and needed to be replaced under the manufacturers warranty. I got in contact with the customer service rep several times and their only response was that they “were simply too busy to handle it and that I needed to contact another provider”. In reality, they would just rather direct their resources towards more profitable jobs and not honor warranty. Turns out no other provider could/would do the repair under warranty as they did not have original documents to process the warranty claim. Terrible business and I advise anyone/everyone to stay away from them if you want any assurances that they will attend to issues as they arise. Based on other reviews, this is a common occurrence.”

“Very unprofessional, wouldn’t recommend. They invoice you with items that weren’t even done during their service. Extremely overpriced, if I could I wouldn’t even leave one star.”

“I have known Miller Svc Company for twenty seven years and used their service 5 times since 2016. They are always punctual and their technicians are extremely courteous and responsive to the customer’s inquiries. The show respect for the customer’s home but wearing shoe covers (and face masks if asked). Their pricing is very competitive and I have never questioned their quality because they use the best equipment Lennox offers. I will continue to return to their company should the need arise with mine and my daughters HVAC systems. Thanks Miller Service Team!”